Team Leader Operations

2 weeks ago

Sydney, New South Wales, Australia Reserve Bank of Australia Full time

Join the RBA's IT-Operations team.- Impactful work that helps make a difference to the Australian people.- Develop your career in a collaborative environment.- Contribute to the leadership of the team.

Do you have outstanding operational experience supporting critical business systems coupled with leadership capabilities, strong critical thinking and communication skills and enjoy working in a fast paced and challenging environment?

Do work that makes a difference.

The RBA is looking to fill a Team Leader position within the IT-Operations department.

This is a position that plays an integral role in the day-to-day operation of critical national infrastructure supporting the Australian financial system.


Your objectives will include:

  • Create an RBA values aligned culture, enabling an environment for elevated levels of employee engagement and achievement.
  • Contribute to the broader strategic direction and leadership of the area, sharing accountability with other leaders for overall performance of deliverables and outcomes that meet current and future needs.
  • Ensure operational accountability regarding people management, budget, and processes.
  • Lead, guide and develop individuals and teams, including project teams where required, to effectively achieve area outcomes.
  • Enable and recognise workforce performance in a way that encourages continuous improvement and maximises the value that can be delivered through technology investments.
  • Contribute to the improvement of policies, systems, and processes, ensuring the integrity and suitability of information, disciplined documentation, and alignment with industry standards.
  • Identify and respond to issues, risks, and opportunities, ensuring appropriate processes and resources are in place to deliver technology solutions that are consistent with agreed service levels.
  • Manage internal and external relationships and collaborate effectively with key stakeholders ensuring that expectations are continually aligned.
  • Oversee the direction of an Information Technology (IT) functional, operational, or technical area, while leading and developing individuals and teams to achieve goals and deliver RBA outcomes.
Your background


To be successful in this critical role you will possess.- Knowledge of risk management processes and experience, ensuring availability of systems to meet business need.- Demonstrated understanding of responsibilities in relation to health, safety, and holistic wellbeing.- Familiarity with area-specific relevant policies, systems, and processes, as well as industry standards and best practice, and ability to help others understand and follow them.- Good understanding and current technical expertise in the area under management, including technology products and solutions used by the RBA (or similar organisation).- Ability to lead, direct and guide the work of others, including setting goals and prioritising the work to achieve operational results.


Qualifications:

  • Relevant tertiary qualifications or equivalent experience.


Location- The role is primarily based in the Sydney CBD, put the ability to work at other RBA locations is required.


There is a potential requirement to work irregular hours and be contactable out of business hours, including weekends, for problem resolution.

The role may be required to provide relief for staff working on a rotational shift work basis.

Be More


Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility.

Your individual growth and success drives the Bank forward as an organisation. Be more means you can do more, for yourself and for Australia.

  • Why RBA?_


Through the pursuit of national economic policy objectives and associated activities in financial markets and banking, the RBA makes an important contribution to the Australian economy.

We also issue Australia's banknotes and operates infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people.


Made up of specialists across a wide range of fields, our people have a critical role to play in achieving these objectives, whether directly or in a supporting capacity.

As a values driven organisation, our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve.

We encourage intelligent inquiry and we treat one another with respect, while promoting the public interest through our efforts.


Few places give you the balance of professional challenge and a management culture that not only supports but encourages you to live a full life outside of work and be more.


Application Close:
March 18, 2024

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