Return to Work Assistant
2 weeks ago
Your Role Life at GB is an adventure – often fast paced, unpredictable, challenging and deeply rewarding.
The Return to Work Assistant role is responsible for early intervention process such as claims lodgement and notification, ensuring the relevant insurer has access to the information required to process the claim.
You will work with the Insurer in regards to wage calculations and advise the Payroll Team of workers compensation payments and entitlement, submitting details of payments to insurers for reimbursement and reconciling reimbursement on injury management systems.
This position will be offered on a permanent full-time basis with a flexible hybrid approach with working in our Brisbane CBD office and WFH.
How you'll make an impact You will add value to Gallagher Bassett across the following:Ensure medical certificates, invoices and documentation are uploaded, recorded and appropriately allocated in a timely manner Provide administrative support to the Community, Employee Wellbeing & Safety Team for mail outs and promotional campaigns Assist the team with RTW planning and non-work related illness management Notify Workers Compensation Insurers as stipulated by legislation Gather and lodge Work Cover claims forms and certificates to the relevant insurer Provide the insurer with payroll and personal information as requested as part of the claim's investigation Coordinate external investigations for Workers Compensation claims Provide the insurer with incident investigation information as requested Support he team with Early Intervention action or training Develop and maintain a list of current and potential workers compensation payments in such a manner that ensures valid weekly payments are identified and the status of pending claims is known Work with and provide information to Payroll in such a manner that they will make accurate and timely compensation payment About you We're interested in hearing from people who possess: Recent work experience within workers compensation claims Ability to interpret and apply relevant legislation Strong administration experience Excellent communication and interpersonal skills as well as a team player attitude Exceptional time management and organisation skills Experience working within a dynamic fast paced environment Relevant tertiary qualifications in Health & Safety or related discipline is desirable If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following: Flexible work arrangements – including WFH Paid Parental Leave Opportunities for ongoing education and development Service recognition awards Employee assistance program for yourself and immediate family members Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities Exciting career – as our Company grows, so do the opportunities for our people A brief overview on GB Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).
Our focus is refreshingly simple:
we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.
Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.
GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance If this sounds interesting to you, we want to hear from you today, click on Apply for this Job To be considered for this opportunity you must have the right to live and work in Australia when applying.
Agency applicants will not be considered for this role. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.Compensation and benefits We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization.
For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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