Scheduling Returns Associate
2 weeks ago
about the client
Providing critical instruments and supplies for emergency services and surgery materials, this global organisation is a leader in their field.
What sets them apart is their market leading medical devices, service levels and eagerness to deliver a fast and efficient solutions for their customers.
Listed as a Fortune 500 'Best Companies to Work For' this organisation in renown for fostering a positive and cohesive culture, providing comprehensive training and progression opportunities.
about the role
Duties will include:
- First point of contact for internal and external staff regarding loan kit returns
- Coordinate bookings and schedule product return based on status and priorities
- Process and maintain loan and consignment bookings
- Provide call back service to customers to ensure timely returns
- Liaise with territory managers, sales team, schedulers and warehouse team to ensure expectations are met
- Manage Internal database and updating client information
about you
To be successful in this role you will possess the following qualifications and skills;
- Excellent customer service skills and ability to work in a highvolume environment
- Experience scheduling returns or coordinating product delivery
- Organised with the ability to work to deadlines
- CRM computer system experience would be advantageous
- Proactive and able to think outside the box
- Developed problem solving skills
- Proven ability to establish your own priorities, meet deadlines and multitask
what's in it for you?
This is a wonderful opportunity to join a wonderful team working in high performing environment adding value to organisation, and positive outcome to patients.
- Remote role working from home
- Hardware provided
- 12 Month contract
- Comprehensive training
- Global organisation
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