Scheduling Returns Associate

2 weeks ago


Brisbane, Queensland, Australia people2people Full time

about the client


Providing critical instruments and supplies for emergency services and surgery materials, this global organisation is a leader in their field.

What sets them apart is their market leading medical devices, service levels and eagerness to deliver a fast and efficient solutions for their customers.

Listed as a Fortune 500 'Best Companies to Work For' this organisation in renown for fostering a positive and cohesive culture, providing comprehensive training and progression opportunities.


about the role

Duties will include:

  • First point of contact for internal and external staff regarding loan kit returns
  • Coordinate bookings and schedule product return based on status and priorities
  • Process and maintain loan and consignment bookings
  • Provide call back service to customers to ensure timely returns
  • Liaise with territory managers, sales team, schedulers and warehouse team to ensure expectations are met
  • Manage Internal database and updating client information

about you
To be successful in this role you will possess the following qualifications and skills;

  • Excellent customer service skills and ability to work in a highvolume environment
  • Experience scheduling returns or coordinating product delivery
  • Organised with the ability to work to deadlines
  • CRM computer system experience would be advantageous
  • Proactive and able to think outside the box
  • Developed problem solving skills
  • Proven ability to establish your own priorities, meet deadlines and multitask

what's in it for you?

This is a wonderful opportunity to join a wonderful team working in high performing environment adding value to organisation, and positive outcome to patients.


  • Remote role working from home
  • Hardware provided
  • 12 Month contract
  • Comprehensive training
  • Global organisation
APPLY NOW or f you would like to have a confidential chat or discuss the further, please contact Melanie Hammond |

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