Administration/customer Service Officer

1 week ago

Botany Bay, Australia The Brightspace Full time
_
Are you detail oriented with a can-do attitude?_
-
Are you fun, friendly and have a flair for creativity?_
-
Do you thrive in a growing business environment?_

If yes, then read on
Our business is growing, we now require a dynamic full-time administrator to join our dedicated and friendly team.

This is a special opportunity for someone wanting to bring purpose to their career and enhance the lives of others in an innovative space designed for education, creativity and activity.

The Brightspace is a unique learning hub in Botany NSW which inspires learning for children and adults. We deliver engaging tutoring classes, creative workshops and special events which bring people together in a fun, welcoming environment.

Your responsibilities will include:

  • Liaise with and welcome customers, children and adults
  • Taking customer bookings
  • Scheduling and liaising with tutors, artists and event hosts
  • Updating planning sheets for events and classes
  • Setting up and maintaining the space to accommodate for events and classes
  • Maintaining and enhancing the office space
  • Ordering and managing equipment and supplies
  • Invoicing customers and paying suppliers
  • Updating and ensuring the accuracy of expenses
  • Updating procedure documents
  • Organising and distributing printed and digital marketing materials
  • Collecting customer feedback, reviews, contacts
  • Coordination with marketing personnel
  • Social media support
  • Capturing photo/video footage of events
  • Contribute to planning new events and programs
  • Assisting with onboarding new artists, tutors and support staff
  • Liaising with suppliers
  • All general administrative duties

To be successful you will:

  • Demonstrate a customer service approach which is friendly, fun and enthusiastic
  • Be a committed, selfmotivated individual
  • Shows good initiative and is a quickthinker
  • Be a skilled multi tasker who is able to work unsupervised
  • Be highly organised and have strong time management skills
  • Have excellent literacy, numeracy and communication skills
  • Be competent in the use of technology including spreadsheets and word processing, Canva an advantage
  • Demonstrate creative thinking
  • Be determined to see tasks through to completion with a high level of accuracy
This is an exciting opportunity to join a growing business within the Australian education, creative and well-being sector.

If you can show us you are an organised and timely person who wants to make a positive contribution, you will be well in front of the rest.

Prior experience in an administration/customer service role is essential (minimum 5 years);
experience in marketing, event planning or a creative field an advantage.


This is a full time position with the opportunity for long term employment and career/salary progression for the right person.


Job Types:
Full-time, Casual

Salary:
$ $32.00 per hour

Benefits:

  • Employee mentoring program
  • Professional development assistance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Botany, NSW 2019: Reliably commute or planning to relocate before starting work (required)

Experience:

Microsoft Office: 1 year (preferred)

  • Administration: 3 years (required)

Work Authorisation:

  • Australia (required)

Work Location:
In person

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