Administration/customer Service Officer

7 months ago


Botany, Australia The Brightspace Full time

_**Are you detail oriented with a can-do attitude?**_
- **Are you friendly and have a flair for customer service?**_
- **Do you thrive in a growing business environment?**_

**If yes, then read on**

Our business is growing, we now require a dynamic full-time administrator to join our dedicated and friendly team. This is a special opportunity for someone wanting to bring purpose to their career and enhance the lives of others in an innovative space designed for education, creativity and activity.

The Brightspace is a unique learning hub in Botany NSW which inspires learning for children and adults. We deliver engaging tutoring classes, creative workshops and special events which bring people together in a fun, welcoming environment.

Your responsibilities will include:
**Administration**
- All general administrative duties
- Writing and updating procedure documents
- Ordering and managing equipment and supplies
- Scheduling and liaising with tutors, artists and event hosts
- Assisting with onboarding new artists, tutors and support staff
- Maintaining and enhancing the office space
- Setting up/maintaining the space to accommodate for events and classes
- Updating planning sheets for events and classes
- Liaising with suppliers
- Invoicing customers and paying suppliers
- Contribute to planning new events and programs

**Customer service**
- Liaise with and welcome customers, children and adults
- Taking customer bookings and scheduling sessions
- Handling customer feedback and surveys

**Sales & Marketing**
- Coordination with marketing personnel
- Organising and distributing printed and digital marketing materials
- Collecting and recording customer information and reviews
- Social media support including capturing photo/video footage
- Website management (training provided)

To be successful you will:

- Demonstrate a customer centred approach which is friendly, fun and enthusiastic
- Be a committed, self-motivated individual
- Shows good initiative and is a quick-thinker
- Be a skilled multi tasker who is able to work unsupervised
- Be highly organised and have strong time management skills
- Have excellent literacy, numeracy and communication skills
- Be competent in the use of technology including spreadsheets and word processing, Canva an advantage
- Demonstrate creative thinking
- Be determined to see tasks through to completion with a high level of accuracy
- Be an advocate for the business and our purpose, in all sales and customer service calls

This is an exciting opportunity to join a growing business within the Australian education, creative and well-being sector. If you can show us you are an organised and timely person who wants to make a positive contribution, you will be well in front of the rest.

Prior experience in an administration/customer service role is essential (minimum 3 years); experience in sales, marketing, event planning or a creative field an advantage.

This is a full time position with the opportunity for long term employment and career/salary progression for the right person.

**Job Types**: Full-time, Part-time

Pay: $30.00 - $32.00 per hour

Expected hours: 38 per week

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Botany, NSW 2019: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 3 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person



  • Botany, Australia The Brightspace Full time

    _**Are you detail oriented with a can-do attitude?**_ - **Are you fun, friendly and have a flair for creativity?**_ - **Do you thrive in a growing business environment?**_ **If yes, then read on!** Our business is growing, we now require a dynamic full-time administrator to join our dedicated and friendly team. This is a special opportunity for someone...


  • Botany, Australia Swift Personnel Pty Ltd Full time

    We are currently looking for a full-time experienced **Customer Service/Office All Rounder** for an immediate start. The successful applicant will have a positive approach to their role, a friendly and proactive attitude and have immaculate presentation. **Your main duties are as follows but are not limited to**: - **Calling existing clientele for new...

  • Office Administrator

    2 months ago


    Botany, Australia CONCREATIVE Full time

    At Concreative, we specialize in custom polished and architectural concrete finishes for a wide range of clients, from residential homes to commercial projects. We are looking for an **Administration Officer focusing on Project Coordination **to join our team and help ensure smooth operations as we implement a new system across the company. **About the...


  • Botany, Australia Australian Defence Apparel Full time

    **Contract Support Administration Officer** Fantastic entry level admin position for someone looking to start their career supporting our Botany based sales team. On the job training provided. **About Us**: Australian Defence Apparel (ADA) provides wearable supply and managed services for uniforms, personal equipment, and load carriage solutions across...


  • Botany, Australia taxi1 pty ltd Full time

    Role responsibilities: - Perform instructed Sales Support Activities and Customer Service - Office Administration/Support, Cash handling - Managing customer accounts, following up with customers for support purposes, and providing troubleshooting assistance, account statuses, and other problems. - Building rapport with potential driver partners - Stay up to...


  • Botany, Australia TAG Heuer Full time

    **KEY RESPONSIBILITIES** Reporting to the Regional Service Director, your main responsibilities include: - Act as a brand ambassador representing LVMH Watch & Jewellery brand. - General administrative duties and office support tasks. - Manage tickets in Salesforce. - Analyse and solve technical problems related to the Connected watch. - Deliver excellent...


  • Botany, Australia LVMH Full time

    **Poste** **KEY RESPONSIBILITIES** Reporting to the Regional Service Director, your main responsibilities include: - Act as a brand ambassador representing LVMH Watch & Jewellery brand. - General administrative duties and office support tasks. - Manage tickets in Salesforce. - Analyse and solve technical problems related to the Connected watch. - Deliver...

  • Administrative Officer

    7 months ago


    Port Botany, Australia DP World Full time

    **About the role** An exciting opportunity for an Administrative Officer to join our growing team! This role will assist with all administrative functions relating to training and facilities across the Container Park sites including the management of services and processes, and training materials and records. **The key roles and responsibilities of this...


  • Botany, Australia TCR Group Full time

    Australia > Sydney **The Company** TCR Group's global presence spans across 200 airports, reaching five continents and 20 countries. With a network of over 80 workshops and a dedicated team of 1,500 employees worldwide, we are committed to delivering excellence on a truly international scale. For a quarter of a century, the TCR Group has been a global...

  • Office Administrator

    7 months ago


    Port Botany, Australia DP World Full time

    **- Australia’s biggest port terminal and supply chain operator** **- We provide a positive, vibrant and caring culture** **- Port Botany Location **About the business** We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers...


  • Botany, Australia Recruitment Alternative Full time

    **Permanent Full Time Role**: - **Immediate Start**: - **No Weekend Work** **About the Role** This role requires an administrator with excellent phone manner to act as the first port of call for all incoming queries to the office. As an Administration Assistant you will provide ongoing ad hoc support to each main function of the business ensuring...


  • Botany, Australia Katz Recruitment Full time

    Long-Term Career Opportunity - Supportive leaders and training provided - Established Leading Global Organisation **Customer Service Officer - Call Centre Experience Essential - Work from Home Opportunity** - Long-Term Career Opportunity - Supportive leaders and training provided - A rare opportunity to get your foot in the door with a Global & leading...


  • Botany, Australia Anytime Offices Full time

    **Job description** **This job is for one or more of our centres in RANDWICK, BOTANY or MASCOT. You may be asked to perform shifts at ANY of these locations.** Greeting /Point of Contact - Be the first and last point of contact for any members and visitors. - Cover the front desk and main phone line during business hours. - Prepare offices prior to...


  • Botany, Australia Findstaff Full time

    Our client is currently seeking an experienced Customer Service Sales Support professional to join their team in Botany, NSW 2019. **Responsibilities**: - Order taking - including keying in orders. - Preparing customer quotes. - Assist and serve customers in their shopfront. - Contact customers in relation to order status and supply situation. - Proactively...


  • Botany, Australia Findstaff Full time

    Our client is currently seeking an experienced Customer Service Sales Support professional to join their team in Botany, NSW 2019. **Duties and Responsibilities** - Order taking - including keying in orders. - Preparing customer quotes. - Assist and serve customers in their shopfront. - Contact customers in relation to order status and supply situation. -...


  • Botany, Australia Dishcare Group Full time

    At Dishcare, we are specialists in the repair, preventative maintenance & installation of commercial dishwashers. In operation since 2021, we provide fast, reliable, expert service to restaurants, cafes, healthcare and childcare facilities within Metropolitan Sydney. We are now looking for an **Operations & Administration Coordinator** to join our growing...

  • Office Manager

    3 days ago


    Botany, Australia Bartletts Move Full time

    We are looking for an Office Manager who will collaborate closely with our General Manager, using your exceptional organisational and communication skills to manage a variety of administrative tasks. Help us deliver outstanding service to our clients and make a real impact within our business. If you're ready to take your career to the next level, we want to...


  • Botany, Australia TNT Express Full time

    **The Company**: TNT and FedEx officially joined forces on 25 May 2016. A combined FedEx and TNT will enable us to more effectively grow and compete, to better meet the evolving needs of our customers and the global marketplace. For our future team members, as part of one of the strongest transportation and logistics companies in the world, this means more...


  • Botany, Australia Secret Gardens Full time

    Secret Gardens is a well respected and award winning garden design, construction and horticulture company. We have built a solid reputation on creative designs, a high standard of work and excellent customer service. We turn 27 this year and the business continues to grow. The primary purpose of the role is to assist in managing administration requirements...


  • Botany, Australia Recruit19 Full time

    Exciting role within a well-established freight forwarding company - Botany location with onsite parking - Great team culture **You are** a customer service specialist with fantastic communication skills. You have a ‘can do’ attitude and gain satisfaction from solving customer problems. You are great with computers and have great attention to detail. If...