Customer Team Leader

1 week ago

Richmond, Australia Ikea Full time

Job ID:

Date posted: 23/05/

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people.

We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet.

We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.


We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:
Leave entitlements 5 weeks Paid Annual, Paid Parental, Family & Community and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information:
This role is Permanent, Full-time, 76hrs/fortnight.
Applications close Thursday 6 June .

As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.

You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

About this work area

As Customer Team Leader your responsibilities will include, but are not limited to:

Lead the daily operations and support co-workers in their daily work to secure a positive & seamless customer journey.

Empower co-workers through knowledge, confidence, trust, and motivation so they are always ready to support visitors in the best way possible.

Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations.

Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team.

Listening to our customers, supporting them with an attitude based on IKEAs values and always aiming to be an ambassador for the store.

Follow up on the department Customer action plan and taking a proactive approach to ensure we are continually focused on achieving the goals.

Supervising and actively supporting your team to ensure daily operations are secured to ensure a positive customer journey compliant and operating within all regulatory guidelines.

As a Customer Team Leader you are and have:
Highly developed communication and organisational skills

Passionate about understanding the customer journey, and how you & your team support in creating a positive shopping experience for our customers.

Driven to thrive in a multi-faceted, fast paced environment where you are relentless about delivering the best outcomes for co-worker, customer, and business.

You have an energetic leadership style; you thrive on the buzz you get from fast paced retail environment.
Continuously proactive in seeking ways to simplify processes and reduce unnecessary negative costs to the business.

We need people like you

At IKEA, work is so much more than a job. Come join us

  • Customer Team Leader

    1 week ago

    Richmond, Australia IKEA Full time

    **Job ID**: 239650 **Date posted**: 23/05/2024 **Our team within IKEA** At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...

  • Customer Team Leader

    1 month ago

    Richmond, Australia IKEA Full time

    Job ID: 239650 Date posted: 23/05/2024 Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating...

  • Customer Team Leader

    1 month ago

    Richmond, Australia Ikea Full time

    Job ID: Date posted: 23/05/ Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our...

  • Customer Service Team Leader

    3 weeks ago

    Richmond, Australia IKEA Full time

    **Job ID**: 226958 **Date posted**: 13/02/2024 **Our team within IKEA** At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...

  • Customer Service Team Leader

    3 weeks ago

    Richmond, Australia IKEA Full time

    **Job ID**: 226958 **Date posted**: 13/02/2024 **Our team within IKEA** At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...

  • Customer Team Leader

    7 days ago

    Richmond, Australia IKEA Full time

    **Job ID**: 226958 **Date posted**: 13/02/2024 **Our team within IKEA** At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...

  • Team Leaders

    1 week ago

    Richmond, Australia On The Juice - Nutrition Bar Full time

    We have exciting opportunities at On The Juice - Nutrition Bar We are now searching for full/part-time team leaders as well as casual team members who are passionate about nutrition, fitness and customer service experiences.The successful team leader/member will have:High-level customer service skills Hardworking, works efficiently and well under pressure...

  • Customer Support Team Leader

    1 week ago

    Richmond, Australia carsales Full time

    Company DescriptionAre you ready to be a big part of something big?At carsales, we're all about making buying and selling a great experience. For 25 years we've been evolving with the new economy to help people choose how they move today and tomorrow.When it comes to your career, we want to provide big opportunities to help you make a big impact. But for...

  • Team Leader

    1 week ago

    Richmond, Australia Chandler Personnel Full time

    Team Leader - Food ProductionOur client is A market leader that produces and imports a wide range of food products that cater to both retailer and food service channels. We are currently seeking a Team Leader Food Production to oversee the production team and ensure the smooth operation of the food manufacturing processes.Duties/Responsibilities: Assign the...

  • Team Leader

    1 week ago

    Richmond, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a distribution centre, a bakery, in-store or on the road, you're an important part of an Aussie icon at the heart of the nation.About the role:Our Coles Services team takes pride...

  • Team Leader

    4 weeks ago

    Richmond, Australia Fonda Full time

    **Mi casa su casa.** Welcome to Fonda - where the coworkers are chill, vibes are ~immaculate~ and tort chips and guac are abundant. Our Team Leaders are like Meryl Streep - versatile. They’re in charge of running the show from front to back and then some. **Fonda by name, fonder by nature.** Fonda is about bringing people together for an epic shared...

  • Team Leaders

    1 week ago

    Richmond, Australia On The Juice - Nutrition Bar Full time

    We have exciting opportunities at On The Juice - Nutrition Bar! We are now searching for full/part-time team leaders as well as casual team members who are passionate about nutrition, fitness and customer service experiences. The successful team leader/member will have: - High-level customer service skills - Hardworking, works efficiently and well under...

  • Team Leader

    1 week ago

    Richmond, Australia Ventia Pty Limited Full time

    Team Leader - VOCDate:5 Mar 2024Location:Melbourne, VIC, AU, 3121Company:VentiaAbout The RoleVentia are seeking an experienced Team Leader within our Ventia Operations Centre (VOC) to provide leadership and direction to dispatch/helpdesk teams on a daily basis ensuring performance of key service levels across multiple 24/7 national and state-based projects...

  • Team Leader

    3 weeks ago

    Richmond, Australia Chandler Personnel Full time

    **Team Leader - Food Production** Our client is A market leader that produces and imports a wide range of food products that cater to both retailer and food service channels. We are currently seeking a Team Leader - Food Production to oversee the production team and ensure the smooth operation of the food manufacturing...

  • Team Leader

    1 week ago

    Richmond, Australia Access Health and Community Full time

    Maternity Leave position, Team Leader Ageing & Support, Richmond Not for Profit with salary packaging benefits & work life balance Collaborative and highly supported team environmentAbout Access Health and CommunityWith a 150-year history and caring at our centre, our mission at Access Health and Community (AccessHC) is to build healthier lives together. We...

  • Team Leader

    2 days ago

    Richmond, Australia Ventia Pty Limited Full time

    Team Leader - VOC **Date**:5 Mar 2024**Location**:Melbourne, VIC, AU, 3121**Company**:Ventia**About The Role** Ventia are seeking an experienced **Team Leader **within our **Ventia Operations Centre (VOC**) to provide leadership and direction to dispatch/helpdesk teams on a daily basis ensuring performance of key service levels across multiple 24/7 national...

  • Reception Team Leader

    3 weeks ago

    Richmond, Australia North Richmond Community Health Full time

    _Are you experienced _**_Senior receptionist _**_(permanent full time) seeking a new challenge? We are looking for a Reception Team leader who can engage and support stakeholders in the Oral Health Program and within other services at NRCH as needed. Our reception team supports the client journey from registration through to the completion of their oral...

  • Reception Team Leader

    1 week ago

    Richmond, Australia North Richmond Community Health Full time

    _Are you experienced __Senior receptionist __(permanent full time) seeking a new challenge? We are looking for a Reception Team leader who can engage and support stakeholders in the Oral Health Program and within other services at NRCH as needed. Our reception team supports the client journey from registration through to the completion of their oral health...

  • Trade Team Leader Repco

    1 week ago

    Richmond, Australia GPC Asia Pacific Full time

    Driven by Passion for 100 YearsRepco is Australia's leader in Automotive Aftermarket Parts and has the most widely recognised brands in the market. Our brand stands for quality, expertise and knowledge. Every day we deliver careers and experiences that are both challenging and rewarding. We have fun at work and celebrate our achievements and milestones, big...

  • Food Production Team Leader

    3 weeks ago

    Richmond, Australia Chandler Personnel Full time

    Our client is A market leader that produces and imports a wide range of food products that cater to both retailer and food service channels. We are currently seeking a **Team Leader - Food Production** to oversee the production team and ensure the smooth operation of the food manufacturing processes. **Duties/Responsibilities**: - Assign the location of...