Key Account Manager
1 week ago
Job no:
752568
- Work type:
Full time
Location:
West Melbourne - VIC - Australia
- Applications close:
Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia's biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.
What does the job look like?
Linfox operates Intermodal services across Australia, providing innovative and comprehensive supply chain solutions to various industries.
We are seeking a dynamic and motivated Account Manager to ensure we continue to meet our commitment to an iconic grocery customer through the provision of quality service and operational efficiency.
Through a proactive approach to relationship management, this role is integral to facilitate customer retention and growth in share of wallet by ensuring we meet our operational commitment to remain the logistics provider of choice for long-distance logistics across road and rail.
This role is the key link between the customer and our operational teams so an ability to influence and ensure appropriate capacity is maintained is required to be successful.
Key areas:
- Manage the relationship with a highly valued customer, ensuring service delivery aligns with contractual commitments
- Conduct financial and operational analysis to provide customer insights and ensure resources can be utilised to support continuous growth, operational improvement, reduce costs and increase share of wallet
- Effective team management to promote a customer centric culture and early identification of potential service issues to enable solutions
- Reviewing and establishing customer contracts & transport agreements and manage new customer integration to ensure a seamless transition to a successful implementation
- Promote a safety first culture and adherence to safe and compliant working environment
As a passionate supply chain professional, you will rely on your drive, resilience, operational and commercial acumen to delight our customers with a partnership approach to solution selling
You can demonstrate:
- Ideally experience in account management within a complex supply chain environment or operational experience with a proactive approach to relationship management
- Providing clientfocused solutions in a fastpaced multi customer environment
- Understanding of revenue models, rate cards, P/L, costtoserve and commercial analytics
- Demonstrated ability to effectively implement and manage contracts and/or agreements
- Selfmotivated, analytical and methodical to drive results
Further information
You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.
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