Supplier Reconciliation Officer

2 weeks ago

Sydney, New South Wales, Australia Healthdirect Australia Full time
Permanent, full-time opportunity

  • Grow with an organisation dedicated to helping Australians improve their health
  • Hybrid working between home and our Haymarket office, near Central station

About us


Healthdirect Australia is a government-owned, not-for-profit organisation who works with purpose and dedication to help Australians actively manage and improve their health.


Our virtual services are easily accessible via multiple channels, including helplines, video call solutions, apps and websites and cater for Australians at all stages of life, ranging from practical and emotional support during pregnancy through to advice about aged care and helping Australians through the COVID-19 pandemic.


About the opportunity
Join the Platform Performance Division team which manages the Healthdirect platform upon which our health services are delivered.

The platform is comprised of components that include provider panels, technology, clinical operations and governance, consumer support, and quality processes.

This division leads the governance processes for the platform including prioritisation and roadmaps, is responsible for transitioning more services onto the platform, and providing service design expertise.


The Supplier Reconciliation Officer will report to the Technical Production Manager within the Platform division who leads a small team responsible for the resource planning and optimisation, process improvement and oversight of purchasing across technology projects and procurements.


This role will establish process and tools to improve and support the procurement process including raising purchase orders, invoicing reconciliation process, ensuring supplier invoices are accurate, understood and allocated correctly, and to support relevant Managers to efficiently clear and approve their major purchases.


You will be responsible for reviewing invoices from technology suppliers and 3rd party contractor vendors, ensuring that all costs are allocated accurately to the correct cost centres and project codes.

The role will work closely with cost centre managers across technology to make sure spend is understood and that the invoices being received and paid accurately reflect the services purchased and reconcile to internal operating systems.

This role will develop and embed an invoicing process with appropriate procedures to support the invoicing requirements of the division.

This will also include setting up requisitions and Purchase orders for technology spend.


The Technology function receives a high volume of invoices, and it is critical that this role will work across the technology function and liaise with internal stakeholders such as Finance, Commercial, Project Management Office, Human Resources, Analytics and Reporting and external providers to ensure the accurate allocation of costs across the business.


What we're looking for

  • 3+ years' relevant experience working in an operational team and/ or administration function in an IT business
  • Experience in reconciling invoices and raising purchase orders
  • Experience working with all levels across the business including technology, finance, and commercial areas
  • Experience in dealing with external suppliers
  • Experience in developing and embedding new processes
  • Excellent Microsoft capabilities, especially Excel

Why work with us
We believe our strength comes from our talented and dedicated staff.

We work hard to deliver an environment where you can enjoy your role and are rewarded for it, from offering competitive remuneration packages through to providing the opportunity to make a daily difference in the lives of others.

Some of our other benefits include flexible work arrangements (2 days per week in office requirement for full time employees and pro-rated for part time employees) to help you balance work and life; 14 weeks company Paid Parental Leave for all parents and other parental leave entitlements to support families; and access to formal development opportunities and workplace learning that can expand your capabilities and unlock your talent.

To find out more about Healthdirect, and our vision for a healthier Australia, please visit our website -


As an Equal Opportunity Employer, we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

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