Community Care Services Administration Officer

1 week ago


Wantirna South, Victoria, Australia HOBAN Recruitment Full time
The Community Care Services Administration Officer is a crucial support role for the Occupational Therapists at our Local Council. This position involves managing incoming referrals, triaging, making appointments, and offering general administrative assistance to the Allied Health team.

Benefits:

  • Work within a supportive Local Council team focused on community health
  • Located in Wantirna South, with competitive pay at $34.79 per hour plus super
  • Flexible working hours up to 22.8hrs over 4 days, with potential variation due to initial resourcing constraints
  • 3month assignment with the possibility of extension, offering stability and professional growth

Key Responsibilities:

  • Manage incoming referrals and support the triaging process for the Commonwealth Home Support Programme (CHSP)
  • Organise and manage consumer appointments, ensuring efficient scheduling
  • Provide comprehensive administrative support to the Allied Health team
  • Communicate effectively with consumers and/or their carers to coordinate support services
  • Monitor and process referrals via the My Aged Care (MAC) Service Provider portal
  • Ensure compliance with Aged Care Quality Standards and COVID19 safe procedures

About You:

  • Proven experience in engaging with older, vulnerable people, and service consumers/providers
  • Background in Allied Health, Aged Care, Occupational Therapy, Medical and/or Community Health settings
  • Excellent communication skills, both written and verbal, with proficiency in Microsoft Office
  • Experience with the My Aged Care Service Provider portal highly regarded
  • Good time management and organisational skills, able to manage concurrent tasks effectively
  • Knowledge of the Aged Care Service system, including CHSP and Aged Care Quality Standards (ACQS)
  • Demonstrated ability to work independently and as part of a team, with mínimal supervision


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