Account Executive

2 weeks ago


Melbourne, Victoria, Australia Genetec Full time

The team:


The Sales Team is a diverse group of team-oriented individuals that serve as the backbone of the overall sales process.

We strive to provide customers with valuable, well architected solutions that not only meet their current needs but can grow along with them.

We challenge the status quo and bring technical creativity to a fast-paced environment.

When you join the Sales Team, you will be joining a close group that shares ideas and helps contribute to the overall success of the team.

You will never be far from the answers you need, as you will have ongoing training, coaching, and mentoring.


The Account Executive will be based in Sydney and manage sales and relationships with existing and new Genetec customers (Certified System Integrators), technology partners, consultants, and end users in the assigned territory.

The main role is to increase revenues and ensure regular communication with the APAC team and corporate office in Montreal, Canada.


What your day will look like:

  • Support Regional sales managers to develop the assigned sales territory for company products
  • Discover and track opportunities, follow up and distribute leads to partners
  • Visit Customers/partners/consultants at their premises
  • Manage forecasts and achieve quotas
  • Identify customer needs, respond to RFIs, RFQs, prepare quotes and write proposals
  • Coordinate and facilitate communication with Customers and MRs
  • Monitor and report satisfaction levels from customers, integrators, consultants
  • Coordinate customer, integrator, consultant training
  • Acquire, maintain, and report adequate knowledge of product, market, and competition

About you:

  • 5+ years experience in Security Industry with VMS and Access Control, CCTV
  • Bachelor's Degree, preferably in Business, Marketing, Communication, Engineering or Computer Science or equivalent experience
  • Excellent presentation skills and experience doing client demonstrations
  • Proven sales achievement / track record within technology sales
  • Strong knowledge of MS Office
  • Must have a valid passport / Driver's license
  • Bilingual communication is an asset

Technical Requirements:

  • Ability to work in a complex sales environment
  • Excellent communication skills
  • Experience in the security industry with ability to maintain contacts at different levels
  • Must have strong time management skills and be a multitasker
  • Ability to establish good relationships and credibility with customers, integrators, consultants
  • Able to work independently, within a team environment
  • IP technology understanding and networking expertise will be considered an asset

Let's talk perks:

  • Opportunity to work for one of the leading IT Security providers
  • Regional exposure
  • Travel opportunities

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