Manager, Outbound Logistics

1 week ago

Melbourne, Victoria, Australia Lululemon Full time
Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits.

Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.

We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team


The Outbound Logistics Manager will lead a team that is responsible for efficient, cost-effective and on time transportation from our Distribution Centers to our e-commerce guests, our stores, and the logistics of drop ship and direct injections to carrier partners as well as the returns flow from these channels.

This position involves developing and maintaining relationships within our company and with service providers, managing and developing teams, as well as budgetary oversight.

The manager will need a deep knowledge and oversight of the parcel engine, and its relationship with the OMS and WMS systems.

As a manager, this role will involve a strong understanding of transportation and industry compliance. The position also requires a good comprehension of company and departmental policies/procedures and internal controls. Relationship building across departments, vendors, and teams is essential

A day in the life:

  • Coach, mentor, lead and inspire the team to develop themselves and our business
  • Encourages the spirit of personal development and entrepreneurship
  • Manage outbound transport from our Distribution Centers to our ecommerce guests, Ship To Store, Ship From Store, and the logistics of drop ship and direct injections to carrier partners
  • Manage & measure Logistics vendors performance in relation to the pullback from stores to DC, return from guests and inbound from various DC transfers.
  • Manage outbound logistics team and department P&L
  • Work with the distribution and logistics teams and crossfunctional partners (including the GEC, Digital/Omni, Finance, Inventory Control, Technology) to provide and create transportation solutions as well as develop and implement service improvements and cost reductions
  • Regular connect with Retail & Operations partners to enhance & support them for any business practice and initiatives from the lens of logistics.
  • Establish effective enhancements to our operations and guest experience
  • Stay up to date with industry developments to establish most appropriate transportation strategies in partnership with our Global OBL CoE team
  • Analyze freight spend in order to identify opportunities for cost reduction in specific areas of small parcel, LTL, TL and pool distribution while maintaining a high standard of delivery service
  • Analyze business processes to identify and implement cost and service improvements
  • Join and/or lead the negotiations for rates, service plans, and contracts with transportation providers
  • Build and maintain partnerships with transportation vendors to leverage their capabilities and service
  • Provide internal and external performance metrics and cost analyses to leadership and business partners
  • Monitor and maintain vendor scorecards for the transportation service providers
  • Maintain and oversee department SOP's and work towards standardized processes with our outbound logistics teams globally
  • Share best practices with global/international fulfillment teams and provide support to other logistics teams if and where needed
  • Establish guidelines and provide training for shipping and receiving processes
  • Present effectively to leadership, and communicate well with all levels of the company
  • Identify successors in order to build the department and company pipeline
  • Identify and manage department projects as well complete special assignments given by the Director and/or Senior Manager

Qualifications:

  • Bachelor's degree
  • 10+ years of professional experience in retail transportation and logistics management
  • Experience working for a large retail company
  • Exceptional customer service skills
  • Strong leadership skills by leading and developing direct reports
  • Strong analytical, organizational and responsive problem solving skills
  • Ability to develop and manage budgets
  • Strong communication and presentation skills
  • Ability to effectively influence and negotiate
  • Strong working knowledge of Transportation and Warehouse Management Systems
  • Good knowledge of customs clearance and compliance
  • Must be able to complete multiple projects simultaneously and manage time in a constructive and efficient manner
  • Extensive knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
  • Willingness to travel domestically/internationally as needed
**Must have

  • Manager, Outbound Logistics

    1 week ago

    Melbourne, Victoria, Australia Lululemon Athletica Full time

    lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores,...

  • Manager, Outbound Logistics

    1 week ago

    Melbourne, Victoria, Australia Lululemon Athletica Full time

    Business Unit: Store Support Centre (SSC) Time Type: Full-time Description & Requirements Who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving,...

  • Logistics Manager

    1 week ago

    Melbourne, Victoria, Australia Sonos, Inc Full time

    At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their...

  • Regional Outbound Manager, Customer Excellence

    1 week ago

    Melbourne, Victoria, Australia Amzn Commercial Srvcs Pty Ltd Full time

    Bachelor's degree preferably in Operations, Engineering or Logistics Experienced in Distribution and/or Fulfillment processes, ideally in fastpaced industrial, logistics or production environment Proven analysis and problemsolving skills You feel responsible for the quality of your work whilst striving for steady excellence and optimization High level of...

  • Shop Logistic Support Specialist

    1 week ago

    Melbourne, Victoria, Australia Amplifon Group Full time

    We are a global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With more than 17,500 people worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents. Our mission is to transform the way hearing healthcare is perceived and experienced worldwide, changing the...

  • Logistics Supervisor

    1 week ago

    Melbourne, Victoria, Australia SSC Watch & Jewelry Full time

    Position:The Logistics Supervisor will report to the Finance and Operations Manager and supervise a team of 4 to deliver logistics operational efficiency and excellence in business partnering through effective communication, problem-solving and team management.KEY RESPONSIBILITIESLogistics To ensure the receipt, storage and shipping of our goods are...

  • Export Operations Coordinator

    1 week ago

    Melbourne, Victoria, Australia Seabridge Logistics Group Full time

    Melbourne, AU Export OperationsPosted February 8, 2023About Seabridge:Seabridge Logistics Group is emerging as one of Australasia's leading independent global logistics providers, delivering a complete range of import, export, and integrated logistics services throughout Australia and New Zealand.About the Role:We are currently seeking an enthusiastic team...

  • Outbound Sales Consultant

    1 week ago

    Melbourne, Victoria, Australia Conquest Personnel Pty Ltd Full time

    Your next career step - Multiple roles availableThis role, based in South Yarra, is responsible for taking active/warm sales leads through outbound dialling activity. With a customer centric approach, this role will be communicating the value of the product base.Uncapped earning potential - Earn commission on every sale you make and be rewarded for your...

  • Logistics & Warehousing Lead

    1 week ago

    Melbourne, Victoria, Australia Vistaprint Full time

    Select how often (in days) to receive an alert: Create Alert Vista Mission: To become the marketing and design partner for small business. Our Manufacturing teams prototype our products and ensure that what we produce is nothing short of world-class.Whether you prefer mechanics or electronics, our production floors offer some of the most advanced technology...

  • Logistics Coordinator

    1 week ago

    Melbourne, Victoria, Australia Axereal Full time

    L'entreprise Présentation BOORTMALT is the world leader malting company with 3 million tonnes production capacity. The group is present on 5 continents with 27 malting plants. Boortmalt's expertise is widely acknowledged by brewers and distillers who rely on the supply of top quality barley malt.The Boortmalt Group is a fully owned subsidiary of the...

  • Outbound Account Executive

    1 week ago

    Melbourne, Victoria, Australia Lightspeed Commerce Full time

    Are you looking for a new opportunity? Or just checking the market? Well, you might be in the right place.We're in search of an Outbound Account Executive to join our Retail Sales team in Melbourne. You will manage a complete sales cycle by generating a pipeline through prospecting, booking meetings, and handling sales from the initial outreach to closing...

  • Customer Service Sales Outbound

    1 week ago

    Melbourne, Victoria, Australia Charterhouse Full time

    Customer Service | Sales OutboundBe part of one of Australia's largest food manufactures with a diverse range of leading brands | 3 + month contract | Monday to Thursday | Working hours 8am - 4pm- Customer Service | Sales Outbound:- Initial 6-month contract:- $40 per hour inclusive of superAbout the CompanyBe part of one of Australia's largest food...

  • Outbound Optimisation Lead

    1 week ago

    Melbourne, Victoria, Australia Bupa Full time

    About Bupa Asia PacificFrom aged care homes receptionists, dental surgeons, telehealth and admin, to our call centres, data professionals and tech gurus, we're all in it together - 22,000+ people who keep inspiring each other to explore new possibilities, wherever the challenges of the healthcare world take us.Where are we heading?We set a global ambition to...

  • Logistics Operator

    1 week ago

    Melbourne, Victoria, Australia Zoom Recruitment Full time

    About the CompanyOur client services the pharmaceutical industry with end to end logistics solutions. With a global network and a sophisticated local transport and warehouse capabilities they are able to service a wide range of supply chain needs.About the roleReporting to the Commercial Warehouse Supervisor, this role involves the receipt and despatch of...

  • Account Executive Outbound

    1 week ago

    Melbourne, Victoria, Australia Supermetrics Full time

    _Come lead the charge in growing Supermetrics on the ANZ market with us_We're looking for an Outbound Account Executive to join our small but mighty Sales team in Melbourne, AustraliaYou will make an impact byWe're looking for an Outbound Account Executive to join our growing sales team located in Melbourne In this role, you'll work together with an SDR to...

  • Logistics Manager

    1 week ago

    Melbourne, Victoria, Australia Veritas Recruitment Group Full time

    COMPANY OVERVIEWThis company is a major player in the manufacturing, import, export, and distribution sectors, operating on a global scale. With its headquarters located in the western suburbs of Melbourne, they have been experiencing remarkable growth and have set ambitious targets for the future.ROLE SUMMARYThe position of Logistics Manager entails leading...

  • Outbound Sales Agent

    1 week ago

    Melbourne, Victoria, Australia Next Green Group Full time

    About the businessNext Business Energy (NBE) is a green tech energy retailer focusing on the small to medium-sized business market.Customer centricity and putting customer's needs first is at the core of everything we do.We are a small team with big values and growing fast (Awarded 1st in the AFR fast 100 in 2018, Awarded the top three high growth companies...

  • Account Manager

    1 week ago

    Melbourne, Victoria, Australia Logistics Pty Full time

    At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm is a leading 4PL provider in Australia with a Warehousing division that delivers scalable and flexible solutions, with streamlined and effective management of inventory. We are looking for a solution-focused and analytical Account Manager to...

  • Logistics & Warehousing Lead

    1 week ago

    Melbourne, Victoria, Australia Vista Full time

    Date: May 3, 2024- Location: Derrimut, VIC, AU, 3030- Company: VistaVista Mission: To become the marketing and design partner for small business.Our Manufacturing teams prototype our products and ensure that what we produce is nothing short of world-class. Whether you prefer mechanics or electronics, our production floors offer some of the most advanced...

  • Logistics Coordinator

    1 week ago

    Melbourne, Victoria, Australia Ooni Full time

    A Little About UsHere at Ooni, we're a trailblazing company that creates brilliant innovative products to evoke joy in the people that interact with them.We're passionate about our people. Since our humble origins as a team of 2 back in 2012, we now employ over 350 talented, creative and kind pizza-lovers across the world. When you work here, you'll be...