Key Account Manager
1 week ago
IQVIA has an exciting opening for a
Key Account Manager supporting mainly Australian accounts and a small number of New Zealand (those with Australian based decision makers) accounts with subscription services, based in our St Leonard's, Sydney office.
You will be responsible for a diverse customer portfolio, supporting a number of multi-national Pharmaceutical organisations as well as a number of small to medium sized organisations.
Beyond data, our IQVIA portfolio expands customer solutions such as CRM & Business Intelligence Technologies, Contract Sales & Medical Services, Healthcare Professional data, Consulting and Primary Market Research to name a few.
We seek someone with ideally Australian Pharmaceutical industry expertise who can continue to drive a well-established customer portfolio.Responsibilities:
- Under supervision, assists in selling IQVIA products and services within allocated accounts to achieve assigned revenue goal
- Work closely with the client service team to ensure high customer satisfaction
- Internal collaboration across IQVIA offerings teams
- Consult, anticipate and address clients' needs by proposing multiple fit for need solutions
- Trusted advisor, develops relationships with executives and decision makers
- Responsible for approx. 20 accounts
- Attends regular meetings to discuss client operational status
Key Requirements:
- Bachelor's degree or equivalent and minimum 35 years Account Management experience
- Basic knowledge of IQVIA core products, customer account management, and an awareness of IQVIA information solutions / services portfolio is desired
Additional Requirements:
- Excellent communication and listening skills
- Selfmotivated and capable of working autonomously
- Strong analytical and problemsolving skills
- Demonstrated strength in collaboration
- Competent in Excel, data analysis and process driven
- Business Development & exceptional presentation skills
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