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Quality Assurance Officer

3 months ago


Sydney, New South Wales, Australia Osborne Richardson Australia Full time

Our client is Sydney's premier sourdough bakers and due to continual growth, they are seeking a talented Quality Assurance Officer to join their growing team based in the southern suburbs of Sydney.


Reporting to the Head of Quality, this role will be responsible for the day-to-day support of site products to ensure compliance to quality/food safety standards and customer expectations are met.


Responsibilities of the role:

  • Assist in developing processes, specifications, and critical control points
  • Track, analyse and lead root cause analysis for all supplier, quality, and customer complaint issues
  • Daily monitoring of operational procedures
  • Facilitate continuous improvement of the Quality Management System
  • Maintain and initiate all recordkeeping and KPIs
  • Facilitate activities with regards to packaging, labelling, and product traceability
  • Ensure team understands safe work practices and conducts work procedures safely
  • Maintain a high level of food safety and hygiene standards
  • Assist with WQA, GMP and HACCP
  • Conduct internal audits and reviews

Knowledge / Experience, Skills, and Qualifications:

  • Tertiary qualification in food science or relevant industry experience/qualification
  • Knowledge of HACCP, Quality/Risk Management
  • Capability to develop quality procedures
  • Attention to detail and accuracy, be well organised and able to work autonomously and within a fastpaced team environment
  • Demonstrated research and analytical skills and ability to analyse and present data
  • Excellent communication skills and the ability to manage confidential information
  • Be trustworthy, have integrity and professionalism at all times
  • High initiative, enthusiasm, and adaptability
  • Experience in the use of Microsoft Excel, Outlook, and Word