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Quality Assurance Officer

2 months ago


Sydney, New South Wales, Australia DHL Germany Full time
About the Role

We are seeking a highly skilled Quality Assurance Officer to join our team at DHL Germany. As a Quality Assurance Officer, you will play a critical role in ensuring the quality of our services and products.

Key Responsibilities
  • Quality Assurance Support: Provide quality assurance support to clients and internal stakeholders, ensuring that our services meet the highest standards.
  • Audit and Compliance: Conduct on-site audits and ensure compliance with quality and industry regulatory requirements.
  • Document Management: Document internal quality assurance activities and maintain accurate records.
  • Investigation and Analysis: Investigate customer enquiries and collect and compile statistical quality data.
  • Corrective and Preventive Actions: Develop, recommend, and monitor corrective and preventive actions to improve quality processes.
  • Reporting and Communication: Prepare reports to communicate outcomes of quality activities and ensure effective communication with stakeholders.
  • Risk Management: Monitor risk management activities and ensure that quality risks are identified and mitigated.
About Us

DHL Germany is a leading logistics company that values quality and customer satisfaction. We offer a supportive work environment, a world-class training program, and opportunities for career growth and development.

Requirements
  • Experience: 2-3 years of quality and operational experience in the pharmaceutical or food industry.
  • Skills: Exposure to temperature-controlled environments, internal or external audit experience, experience with CAPAs and change controls processes, understanding of Quality Management principles, and advanced Microsoft Office proficiency.
  • Education: Bachelor's degree in a relevant field.

We are committed to fostering an environment where employees feel comfortable balancing their priorities, work commitments, team engagement, and work/life balance. We offer flexible working arrangements tailored to individual role requirements.