Information & Communication Technology (ICT) Support Officer

2 weeks ago

Wagga Wagga, Australia Wagga Wagga City Council Full time

Wagga Wagga City Council has an exciting opportunity for a suitably qualified and experienced individual to join our Information and Communications Technology team

  • Permanent, full-time position.
  • Remuneration of $3,136.26 gross per fortnight with the opportunity to progress to $3,763.51 gross per fortnight + superannuation.
  • Work in a supportive environment with broad exposure to exciting technologies
  • Training and development opportunities.
  • Generous leave entitlements.

Your new role:

In the role of Information & Communication Technology (ICT) Support Officer you will have exposure to a broad range of ICT related projects and activities and will be responsible for supporting and maintaining the Council's Microsoft Desktop Operating Systems and associated hardware, Office365 environment, mobile fleet of iPhones and iPads plus general maintenance of all IT-related hardware/software.

You will also be responsible for providing resolution to technical support requests through Council's Service Desk system, utilising ITIL Framework best practices to ensure services are reliable, robust, effective and efficient.

What you will need to succeed:

The successful applicant will have:

  • Tertiary qualifications relevant to the role (Desirable);
  • A minimum of three (3) years demonstrated work experience relevant to the role;
  • Highly developed communication, interpersonal and administrative skills; and
  • An ability to work effectively within a team and independently to meet deadlines is essential.

What is next?

Applications close Sunday, 23 June 2024 at 11.59pm AEST with interviews to be held in the week commencing Monday, 1 July 2024.

If you are interested in this role and would like more information, please contact Joshua Wood, Information Technology Coordinator on .

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

All preferred candidates for this position will be asked to consent to a police check. Please note that people with a criminal record are not discouraged from applying for the position. Each application will be considered on its merit.

For more information and to apply, please visit:

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.

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