Desktop/euc Technician

2 weeks ago

Sydney, New South Wales, Australia First Focus Full time

We are looking someone with a great deskside manner, a passion for technology that takes them beyond just the desktop and a real love of variety, that we can support as they learn the ropes to become an MSP-specialised Field Service professional.


A number of things change when you move from working in a large enterprise to a Managed Service Provider like First Focus.

The pace is faster, the required technical knowledge gets broader (more technical domains, more vendors) and much of this is because you will now be involved in the IT support of not just one business, but many This is an exciting ride and we want to support the right person on this journey.

First Focus is Australia's
best mid-market Managed Service Provider, bar none. We are growing fast and now have over 280 staff across Australia, New Zealand, Philippines, South Africa and Ireland.

We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.


We pride ourselves on being a genuinely great place to work, with a
dynamic culture, clear vision, strong leadership and great development opportunities.

We only hire the best people and are a looking for an exceptional IT professional to grow with us.

Requirements:

  • A genuine love of
    variety coupled with a warm and friendly ability to build
    relationships with new people in this role, you will resolve problems on several customer sites most days
  • A willingness to
    learn and grow into a new and very varied role the learning curve here can be steep
  • Advanced understanding of end user support and Active Directory
  • Some knowledge of Windows Server, Azure and Exchange
  • Exposure across technical infrastructure that extends beyond desktop to firewall, including LAN & WAN networking
  • An understanding of ticketing systems and customer service principles
  • A reliable vehicle and a valid NSW drivers license

Benefits
First Focus' values are based around keeping everyone informed, aligned, supported, and rewarding performance.

Some examples of this include:

  • Package that includes up to $80k
  • All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
  • First Focus understands the importance of flexibility for a satisfying worklife balance, which is why we offer hybrid working arrangements
- 'Never Stop Growing' is deeply imbedded in our DNA - we offer up to 5 paid training days a year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)

  • Staff are encouraged to take advantage of our weekly internal training sessions and library
  • Opportunities for personal and professional development with our FastTrack mentor program
  • We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
  • Option of a Tesla company car as part of your ongoing employment package (conditions apply)
- $40/month towards your mobile phone and data plan under our BYOD policy, and if you want to bring your own laptop to work, we'll double that

  • Complimentary membership with Women in Technology (WiT)
  • Regular social events and a great team culture

  • Senior EUC Technician

    2 weeks ago

    Sydney, New South Wales, Australia West Recruitment Full time

    Attractive Salary Package & Financial Incentives- Defined career progression- Western Sydney locationYour next companyWest Technology has been retained to recruit for a large, reputable company based in Western Sydney. This business has forged strong working relationships with a diverse portfolio of clients.Led by an outgoing and friendly management team,...

  • EUC Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Ambition Full time

    End User Computing (EUC) SpecialistLocation: Sydney, AustraliaPermanent full time positionStart ASAPWe are working with a reputable professional services business who's head office is in Sydney, Australia, with a strong international presence. They are seeking a skilled and dynamic End User Computing Specialist to join their Service Desk team supporting end...

  • EUC Team Lead

    2 weeks ago

    Sydney, New South Wales, Australia Ashurst Full time

    Job Title EUC Team Lead Location Sydney Description The Opportunity: We have a 12 month fixed term contract available for an experienced EUC Team Lead to join our global IT team in Sydney. The team is responsible for the desktop experience ensuring the desktop build meets the users needs and is kept secure, up to date and performant. You will manage a team...

  • Desktop Technician

    2 weeks ago

    Sydney CBD, New South Wales, Australia Clicks IT Recruitment Full time

    Contract Duration: 6 months initial contract (with possibility of extension)Location: Sydney, Australia (with interstate travel)We are seeking a Desktop Technician to join our IT team on a 6-month initial contract basis. As a Desktop Technician, you will be responsible for providing technical support to end-users of desktop and laptop computers within our...

  • EUC Team Lead

    2 weeks ago

    Sydney, New South Wales, Australia Ashurst Full time

    The Opportunity:We have a 12-month fixed term contract available for an experienced EUC Team Lead to join our global IT team in Sydney. The team is responsible for the desktop experience, ensuring the desktop build meets user needs and is kept secure, up to date, and performant. You will manage a team of up to 6 technical resources, including people...

  • EUC Team Lead

    2 weeks ago

    Sydney, New South Wales, Australia Ashurst Full time

    Ashurst: Join Our Global IT Team in Sydney!We have an exciting opportunity for an experienced EUC Team Lead to join our dynamic team in Sydney. If you are passionate about ensuring the desktop experience meets users' needs, is secure, and performs well, this role is for you!Key Responsibilities:Lead a team of technical resources to ensure desktop builds are...

  • Desktop Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Myskysys Full time

    Desktop EngineerLocation: Sydney- AustraliaPeriod: 01st Oct - 15th Dec 2023.Job DescriptionShould possess Good Communication and in person Customer Handling Skills. Should be able to communicate in spoken & written Local and English Languages. Knowledge and experience on windows 7 /10 OS Knowledge of Apple devices (iPhones and iPads) Manage Desktop Devices...

  • Senior EUC Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Ramsay Health Care Full time

    Ramsay Health Care is currently seeking a dynamic and highly motivated Senior EUC Engineer to join their team.Permanent full-time opportunityThis position can be based in Sydney, Melbourne, Brisbane or PerthEnjoy the flexibility of working from homeAbout the Job and Company:As a member of the Ramsay team, the Senior EUC Engineer will be responsible for...

  • Desktop Infrastructure Technician

    2 weeks ago

    Sydney, New South Wales, Australia Viatris Full time

    1488 Alphapharm Pty. Ltd.At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.Viatris empowers people worldwide to live healthier at every stage of life.We do so via:Access - Providing high quality trusted medicines regardless of...

  • Senior Euc Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Macquarie Bank Limited Full time

    Our team provides advanced support of our Windows EUC Service and continually strives to improve user experience, performance and reliability.We're currently transforming the user device journey and push the boundaries of Modern Endpoint Management in our industry sector At Macquarie, our advantage is bringing together diverse people and empowering them to...

  • Senior EUC Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Macquarie Bank Limited Full time

    Our team provides advanced support of our Windows EUC Service and continually strives to improve user experience, performance and reliability. We're currently transforming the user device journey and push the boundaries of Modern Endpoint Management in our industry sector At Macquarie, our advantage is bringing together diverse people and empowering them...

  • IT Support Team Leader

    2 weeks ago

    Sydney CBD, New South Wales, Australia Expertech Full time

    IT Support Team Leader - IT Support Manager | Service Desk Manager | Helpdesk Manager - Service Desk, Desktop, Office 365, AD, Active Directory, Sharepoint, Automation, EUCThe prime primary responsibility for the IT Support Team Leader - IT Support Manager | Service Desk Manager | Helpdesk Manager - Service Desk, Desktop, Office 365, AD, Active Directory,...

  • IT L2 Desktop Technician

    2 weeks ago

    Sydney, New South Wales, Australia Vow Full time

    About us:Vow is a food company - a very different one. We're creating real meat products from animal cells instead of the animal itself.We're bringing together cutting edge innovations in science, engineering, culinary and design to make sustainable food that's both irresistible and available to billions of people worldwide.The Role:We are seeking an IT L2...

  • Desktop Support

    2 weeks ago

    Sydney, New South Wales, Australia Total IT Global Full time

    Desktop Technician will provide day to day localFunctions include: Windows 710, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise antivirus solutions, Helpdesk ticketing systems. Provide first level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV...

  • Desktop Support Manager/ Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time

    Who we areEnd User Experience (EUX) build, run and monitor some of the Group's largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes.Joining EUX means you'll be working with a group of people dedicated to delivering the best workplace technology experience for...

  • Desktop Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Thales Full time

    We're inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.Thales is...

  • End User Computing

    2 weeks ago

    Sydney, New South Wales, Australia Motion Recruitment Full time

    Sydney NSW- $900 - $1,000 Daily- $900 - $1000 per day- Strong design experience in a Microsoft EUC environment. Windows 10 desktop build and maintenance Administering Office 365Duration - Initial 6 months + Possible extensionsAvailable to start - ASAPAttractive Daily rate: $900 to $1000 Per DayMy Client is a well known multinational brand who are looking for...

  • Level 2 Technician

    2 weeks ago

    Sydney, New South Wales, Australia HiTech Group Full time

    Exciting opportunity within a Federal Government Department Initial 12 month contract with EXTS Rewarding hourly rates $$$ One of Australia's prime Federal Government departments is looking to engage a skilled Level 2 Technician / Desktop Technician to provide Video Conferencing / Audio Visual Technical Support to the department. The successful Level 2...

  • Service Desk Support Officer

    2 weeks ago

    Sydney, New South Wales, Australia Launch Recruitment Full time

    Bankstown Location WFH 2 days per week Initial 3 months with view to extendAbout the roleIn this role you will be a seasonedLevel 1 and 2 Desktop Support Officer with a strong background inEUC technologies. You will be responsible for working across the business to solve technical issues in a timely manner working with all stakeholders. To be successful you...

  • Desktop Technician Help Desk Support, 6 Month

    2 weeks ago

    Sydney, New South Wales, Australia Northbridge Recruitment Full time

    6 month contract with view of extension CBD location Competitive Rate and Immediate StartHave you recently finished up a contract and looking to secure your next gig for the new financial year?Want to join an iconic Australian organisation, who is working on a huge program of works due to run for over seven years?Description:The Service Desk Technician will...