EUC Team Lead

2 weeks ago

Sydney, New South Wales, Australia Ashurst Full time

The Opportunity:

We have a 12-month fixed term contract available for an experienced EUC Team Lead to join our global IT team in Sydney. The team is responsible for the desktop experience, ensuring the desktop build meets user needs and is kept secure, up to date, and performant. You will manage a team of up to 6 technical resources, including people management and team development, as well as overseeing the deployment of new processes or systems.

A comprehensive job description with a breakdown of responsibilities can be found attached to the role on our careers page.

Our ideal candidate will possess the following skills and experience:

  • 2+ years' experience in a similar Team Lead role within a 3rd line team or as a senior engineer with people management responsibilities
  • Team management skills using Kanban-style processes and the use of sprint-based delivery for operational and project work
  • Good understanding of ITIL processes related to change management, with experience in communicating change to stakeholders and the department's change control team
  • A broad understanding of SCCM & Intune, Application packaging, Desktop delivery methodologies, and customizing the user experience using tools such as group policy or Ivanti
  • Proven experience in delivering technical solutions and being the subject matter expert in core applications within the EUC space
  • Project management experience in delivering BAU pipeline work and small internal projects
  • Acting as a point of contact for escalations within the team and a trusted advisor to subordinates
  • Excellent communication skills, both verbal and written, with a strong emphasis on providing exceptional customer service

What makes Ashurst an excellent workplace?

We offer you the expected benefits from an international law firm, including:

  • competitive remuneration with the flexibility to reward high performance
  • flexible working arrangements
  • complimentary gym memberships
  • corporate health plans
  • a global professional development program for all employees
  • an industry-leading initiative that promotes diversity and inclusion

We are devoted to making positive contributions to our communities through our Social Impact program, particularly by collaborating with First Nations people through our pro bono practice. We strive to attract, retain, and advance the best talent from diverse pools. We are dedicated to providing a supportive environment for all employees to help them perform at their best.

What distinguishes Ashurst is our global presence, our commitment to innovation and teamwork, and our pursuit of excellence. These values are what make Ashurst a distinct and exceptional place to work.

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