Administration Support Officer

2 weeks ago

Newcastle, New South Wales, Australia nib Full time

Let's talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.
We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We are committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.
Let's talk about diversity, equity and inclusion

We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for open roles.
nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, please contact us at
Let's talk about this role

This casual role will see you provide administration support and take responsibility for the efficient scanning, processing, and management of manual claims for nib's health division.

In addition, provide support to track claims volumes, to help identify process enhancements and optimise claims automation.

This role is ideal for someone seeking part-time work, offering 20 hours per week, Monday through Friday, with flexible hours between 9am and 6pm.

This role is offered on a casual basis for a duration of 6 to 12 months.

Let's talk about you

We are seeking someone with a keen attention to detail, the ability to work independently, and strong prioritization skills.

Proficiency in Excel and previous administrative experience are desirable.

Let's talk about working at nib

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team.

We make a commitment to come together with purpose and are excited to share moments that matter with one another.

Our Hubs are purpose built to support focused work, connection, and collaboration with peers.

We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace.

At nib, we're committed to creating a flexible working environment where you're free to be you.
Other benefits to support you at work (and play) include:

  • Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance
  • The opportunity to give back to the community through paid leave for volunteering through nib Foundation
  • Support your better health - whatever that looks for you - through our nib Well Program and corporate fitness discounts
  • Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits
  • Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.
We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.

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