Client Relationship Manager

1 week ago


Artarmon, New South Wales, Australia CGC Recruitment Full time
$120-150k OTE

  • Mixture of CBD and North Shore/beaches
  • Clients in Healthcare Fitout, repeat business
  • Hands on, supportive leadership team
  • Mixture of CBD and North Shore/beaches
  • Clients in Healthcare Fitout, repeat business
- $120-150k OTE

The Company

  • One of Sydney's leading medium sized fitout/refurb builders working in the commercial, private educational and medical sectors delivering design and construct projects valued to $20M.
  • Currently delivering around 20 healthcare projects per year and looking to increase to 4045.

The Position

  • The CRM is to engage, monitor and maintain highly productive and meaningful relationships between the business and its existing stakeholders whilst also identifying and fostering new relationships.
  • Responsible to the Design Manager you will be working as a part of a highly productive team to ensure the business maintains a high level of activity & visibility in the market, predominantly across healthcare.
  • Flexible role with 2 days in the office in Artarmon and the remaining days on the road building relationships and visiting sites
***
You must have had experience prior in the construction, property or healthcare industries.
***
Business Development

  • Fully responsible for the management and upkeep of CRM systems.
  • Fully responsible for the upkeep and management of all media channels monitored for tender opportunities.
  • To maintain close contact with all weighted opportunities within the funnel.
  • To report weekly on any new projects added that are with existing accounts we have a relationship with.
  • To book the prescribed number of meetings with the nominated accounts
  • Manage the creation of these meetings via the BDM's calendar and other associated SLT members
  • Fully responsible for the consistent call activity and ability to cut through to the nominated account representative
  • To build rapport with all accounts contacted

Marketing

  • Complete monthly calls to clients on active construction jobs for feedback on how things are travelling.
  • Complete thorough report on feedback of client calls and provide report to be included in monthly SLT meetings
  • Engage with the allocated clients during the DLP period and provide ratings and there feedback for the monthly SLT meetings

Additional duties

  • Networking as required.
  • Creating and maintaining effective stakeholder relationships (Client interaction)
  • As required
  • Assisting in the organisation of client networking events

Culture

  • The ethos of this business is based on honestly and integrity.
  • The director has built the company from the ground up and is still hands on managing clients and developing new business.
  • They have enjoyed sustained growth since inception over 20 years ago and continues to grow.
  • Senior management are proud of the inclusive, professional and flexible culture provided to staff and enjoy repeat business from the exceptional service that clients receive.
  • All staff receive support, training and ongoing mentoring to achieve career success

About you
Must have aligned experience from a similar position in an aligned industry.

**How to Apply

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