Aps 5 Level Internal Review

1 week ago


Melbourne, Victoria, Australia HOBAN Recruitment Full time
Our client, a Federal Agency, is looking for an APS 5 Level Internal Review to join their team. The APS 5 Level Internal Review is accountable under limited supervision to undertake moderately complex to complex work. Legislation, policies, procedures, standards, methodologies and precedents guide the position.

It is a team membership position and where required, will perform work that involves team leadership responsibilities requiring the setting of priorities and allocating work to other lower-level team members within a team.


You will be working full time hours, Monday to Friday from 8:30am to 5pm in Footscray with a competitive pay rate of $ Super per hour.

As an APS 5 Level Internal Review you will be:

  • Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
  • Undertaking evidencebased decision making as prescribed in the NDIS Act, NDIS rules, Operational Guidelines and NDIA policies.
  • Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
  • Contributing to quality improvement activities to enhance service delivery practice, processes and systems.

Key skills required for the role:

  • Ability to coach and mentor staff
  • Review data metrics and identify trends
  • Complete quality checking
  • Ability to deliver training
  • Review performance outcomes and identify areas for capability uplift
Applications close Wednesday 24th of March. APPLY NOW
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