Client Relationship Manager

1 week ago

Melbourne, Victoria, Australia Melbourne & Olympic Parks Full time

About the role


We are looking for a sales and client relationship expert to help us acquire and convert conference and Events within CENTREPIECE at Melbourne Park.


As the Client Relationship Manager you will be part of the CENTREPIECE Sales Team where you will develop strong customer relationships, maintain a portfolio of corporate accounts and challenge your self to seek new business opportunities.


Reporting to the Sales Manager - CENTREPIECE this member of Melbourne & Olympic Parks newest venue team will work closely with the boarder CENTREPIECE sales team to respond to event enquires and RFPs, prepare proposals, conduct site inspections, convert leads and prepare contracts.


As Melbourne's newest and most surprising new conference and gala venue this role in selling the venue is a rare and exciting opportunity

Here are some of the latest things you'll have the opportunity to be involved in:
Selling events into CENTREPIECE at Melbourne Park

  • Perform the endtoend sales process; from canvassing to converting sales opportunities for CENTREPIECE
  • Responsible for the sales growth of attaining conferences and events, for CENTREPIECE
  • Responsible for setting, reviewing, and developing quarterly sales plans (in consultation with the Sales Manager)
  • Contributes to the development of sales strategies to grow the business and expand into new markets
  • Responsible for the management of an agreed portfolio of Business Events and Corporate Accounts
  • Retain existing business and increase their investment in M&OP
  • Build and develop relationships with new clients

What you will bring to the role:
You have a passion for relationship building

You relish the opportunity to build and maintain relationships with clients, customers and your stakeholders. You understand the importance of strong working relationships and use them to achieve success in your role.

You're a skilled multi-tasker


You thrive in a fast-paced environment and are skilled in managing conflicting demands from multiple stakeholders and can pivot when necessary.

You maintain a calm demeanour and employ high attention to detail even in time-pressured environments.

You strive to continuously improve

Innately, you are driven for 'better'. You look for better ways of doing things that provide improved outcomes for your stakeholders. From a process perspective - efficiency and accuracy is your end goal.

The Customer is at the Heart of Everything You Do

You care deeply about the people experience.

Whether it is a Hirer bringing an event to the precinct, the venue team hosting and delivering the event, a casual team member working at the door or a guest coming to see their gala event at CENTREPIECE - you consider their experience at every interaction.


A bit about us
Melbourne & Olympic Park (M&OP) is an iconic, multi-venue precinct with few parallels globally.

We showcase Melbourne to the world during the Australian Open and deliver hundreds of entertainment, sporting and community events each year across our world class venues.

At M&OP we are passionate about delivering world class customer experiences every person, every event, every time.

How do we do this? By seeking out the best talent to build a high performance, integrated team who are passionate about creating exceptional experiences for our guests.


APPLICATIONS CLOSE 15 April 2023**- Please note successful applicants will be required to undertake a pre-employment screening. This includes but not limited to a national police check and working with children check. M&OP may withdraw an employment offer in the event of an unsatisfactory screening result._

  • Please note M&OP operates a direct sourcing model so we ask that agencies do not get in touch regarding this vacancy._

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