Current jobs related to Learning Partner - Perth, Western Australia - Canva
-
Learning Experience Partner
6 days ago
Perth, Western Australia Cash Converters Full time{"title": "Learning & Development Specialist", "description": "About the RoleCash Converters is a leading Australian retailer with a strong presence in the personal finance industry. We are seeking a skilled Learning & Development Specialist to join our team in Perth.Key Responsibilities:Develop and implement a consistent learning framework that aligns with...
-
Learning Experience Partner
5 days ago
Perth, Western Australia Cash Converters Full time{"About the Role": "Learning & Development SpecialistCash Converters is a leading Australian retailer with a strong presence in the personal finance industry. We are seeking a skilled Learning & Development Specialist to join our team in Perth.Key Responsibilities:Develop and implement a consistent learning framework that aligns with business goals and...
-
Business Development Partner
3 weeks ago
Perth, Western Australia VMCH Full timeAbout the Role:As a Learning Business Partner at VMCH, you will play a vital role in supporting our teams across Disability Services and Accommodation by designing, delivering, and evaluating learning solutions that align with their strategic goals and operational needs.You will work collaboratively with key stakeholders to identify and address learning...
-
HR Business Partner
22 hours ago
Perth, Western Australia Elevate Recruitment Full timeHR Business Partner OpportunityWe are seeking an experienced HR Business Partner to join our team at Elevate Recruitment. As an HR Business Partner, you will play a critical role in driving business results and reinforcing our company culture.Key Responsibilities:Collaborate with business leaders to execute HR strategies and drive results.Develop trusted...
-
Business Development Partner
3 weeks ago
Perth, Western Australia VMCH Full timeAbout the RoleAs a Learning Business Partner at VMCH, you will play a crucial role in supporting our Home Care team by designing, delivering, and evaluating learning solutions that align with their strategic goals and operational needs.You will work collaboratively with key stakeholders across Home Care to identify and address learning gaps, improve...
-
Business Development Partner
2 weeks ago
Perth, Western Australia VMCH Full timeAbout the RoleAs a Learning Business Partner at VMCH, you will play a critical role in supporting our Home Care team by designing, delivering, and evaluating learning solutions that align with their strategic goals and operational needs.You will work collaboratively with key stakeholders across Home Care to identify and address learning gaps, improve...
-
Learning Specialist
2 weeks ago
Perth, Western Australia RioTinto Full timeAbout the RoleRio Tinto is seeking a highly skilled Learning Specialist to join our team in the Pilbara region of Western Australia. As a Learning Specialist, you will play a critical role in driving operational excellence and building leadership capability within our organization.Key ResponsibilitiesDevelop and Implement Learning Strategies: Collaborate...
-
Learning Specialist
2 weeks ago
Perth, Western Australia Rio Tinto Full timeAbout the RoleRio Tinto is seeking a highly skilled Learning Specialist to join our team in the Pilbara region of Western Australia. As a key member of our Capability Development team, you will play a critical role in driving operational performance through the development of our workforce.Key ResponsibilitiesSupport the implementation of a cascaded...
-
HR Business Partner
5 days ago
Perth, Western Australia Technip Energies Full timeAbout Technip EnergiesWe are a leading engineering and technology company with a global presence, serving the energy industry with innovative solutions. Our mission is to drive the transition to a low-carbon future, and we're seeking a talented HR Business Partner to join our team in Perth, Australia.About the RoleAs a HR Business Partner, you will play a...
-
HR Business Partner
4 days ago
Perth, Western Australia Elevate Recruitment Full timeHR Business Partner OpportunityWe are seeking an experienced HR Business Partner to join our team at Elevate Recruitment. As a key member of our HR team, you will play a critical role in driving business results and reinforcing our company culture.Key Responsibilities:Collaborate with business leaders to execute HR strategies and drive results.Develop...
-
HR Business Partner
1 week ago
Perth, Western Australia Technip Energies Full timeAbout Technip EnergiesWe are a global leader in the energy industry, with a strong presence in LNG, hydrogen, and ethylene. Our company is committed to driving the transition to a low-carbon future, and we are seeking a talented HR Business Partner to join our team in Perth, Australia.About the RoleAs an HR Business Partner, you will play a critical role in...
-
Senior Learning and Development Advisor
2 weeks ago
Perth, Western Australia Monadelphous Full timeAbout MonadelphousMonadelphous is a leading Australian company that provides construction, maintenance, and industrial services to some of the world's top resource producers. With a workforce of over 7,500 highly skilled professionals, we operate in seven countries and are headquartered in Perth, WA.The RoleWe are seeking a Senior Learning and Development...
-
Senior Learning and Development Advisor
3 weeks ago
Perth, Western Australia Monadelphous Full timeAbout MonadelphousMonadelphous is a leading Australian company that provides construction, maintenance, and industrial services to some of the world's leading resource producers. With a workforce of over 7,500 highly skilled people, we operate in seven countries and are headquartered in Perth, WA.Our CultureWe pride ourselves on a culture built over 50...
-
Perth, Western Australia Monadelphous Full time{"title": "Senior Learning & Organizational Development Advisor", "content": "About the RoleWe are seeking a highly skilled Senior Learning & Organizational Development Advisor to join our Corporate division. As a critical member of our Learning and Organizational Development team, you will be responsible for shaping how the company develops our current and...
-
Senior Construction Law Partner
2 weeks ago
Perth, Western Australia AFL Recruitment Full time{"title": "Senior Construction Law Partner Opportunity", "content": "Are you a seasoned construction law professional looking for a new challenge? We have an exciting opportunity for a Senior Construction Law Partner to join our team in Sydney.As a Senior Construction Law Partner, you will be responsible for leading our front-end construction law practice,...
-
HR Business Partner
5 days ago
Perth, Western Australia Technip Energies Full timeAbout Technip EnergiesWe are a leading engineering and technology company with a global presence, serving the energy industry with innovative solutions. Our mission is to drive the transition to a low-carbon future, and we're seeking a talented HR Business Partner to join our team in Perth, Australia.About the RoleAs a HR Business Partner, you will play a...
-
Home Care Partner
2 weeks ago
Perth, Western Australia BaptistCare NSW & ACT Full timeAbout the RoleWe are seeking a compassionate and dedicated individual to join our team as a Home Care Partner. As a Home Care Partner, you will play a vital role in supporting older people to live well in the comfort of their own home.Key ResponsibilitiesProvide personal care and support to clients, including assistance with daily living activities such as...
-
HR Business Partner
7 days ago
Perth, Western Australia Technip Energies Full timeAbout Technip EnergiesWe are a leading engineering and technology company with a global presence, serving the energy industry with innovative solutions. Our mission is to drive the transition to a low-carbon future, and we're seeking a talented HR Business Partner to join our team in Perth, Australia.About the RoleAs a HR Business Partner, you will play a...
-
Lead Educator
3 weeks ago
Perth, Western Australia Affinity Education Group Full timeAbout the RoleWe are seeking a highly skilled and passionate Lead Educator to join our team at Affinity Education Group. As a Lead Educator, you will play a key role in guiding our educators to implement programs, follow the Early Years Learning Framework (EYLF), and share the excitement of child-led discovery.Key ResponsibilitiesSupport and mentor our...
-
Perth, Western Australia Monadelphous Full timeAbout MonadelphousMonadelphous is a leading Australian company that provides construction, maintenance, and industrial services to some of the world's leading resource producers. With a workforce of over 7,500 highly skilled people, we contribute positively to our operations and the communities in which we operate.Job SummaryWe are seeking a Senior Learning...
Learning Partner
3 months ago
Hey, g'day, mabuhay, kia ora,你好, hallo, vítejteThanks for stopping by.
We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can workOur flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place.
Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to thrive.
What you'd be doing in this role:
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun.
So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
At the moment, this role is focused on:
Ensuring that all customer service specialists and vendors' staff are supported in their functional learning and knowledge cascade to succeed in resolving our users' queries.
This role will partner with our internal development team, Canva University, to be able to provide the needed support in our CS Operations which then empowers the specialists to be successful in delighting our users.
We also collaborate with the enablement teams such as Service Quality, Content Team, and the Specialists Operations teams to identify and assess the training needs of our specialists - then build the appropriate curriculum and training programs for them.
Note:
This is an individual contributor roleUse your instructional design background to craft compelling learning content, experiences, and materials including but not limited to: new employees' systems access, training tools, and other needs as outlined by the specialisationConduct training needs analyses and develop training programs and strategies that will aid the continuous learning of vendors and internal specialistsCreate and launch projects and initiatives with multiple moving pieces and stakeholders specifically to ensure that specialisation's performance keeps improving and remains to be excellentDefine learning design principles in alignment with Canva University's Learning & Development PrinciplesBack-up in orchestrating the transfer of knowledge which may involve training of service escalation experts, quality personnel, coaches, vendors trainers, vendor managers and anyone else involved in specialist developmentEstablish relationships with specialisations including vendor partners to steer all things learning, including but not limited to onboarding and up-skillingDevelop effective evaluation and testing techniques to assess the overall performance of the specialisation while constantly improving their development and experiencePartner with the enablement teams Service Quality and Content teams to ensure that critical learning points and support needed are captured, provided, and operationalized
You're probably a match if:
You have deep expertise and a proven portfolio in instructional design (ADDIE) and crafting evaluations (KirkPatrick), with a focus on customer service training design and strategyYou have a solid understanding of curriculum-based learning, skilled in designing and launching curriculumsYou have exceptional project management skills, are adept at delivering complex projects involving multiple collaborators and moving parts, and are passionate about project execution and completionYou have in-depth understanding of the long-term impact of learning and development for BPO vendor partners and the businessYou are proactive in identifying training needs across various levels and roles within customer serviceYou emphasize results-based performance and can outline the impact on company goals and global prioritiesYou value stakeholder engagement and experience-based leadership skills, empowering all to be on track and accountableYou have well-rounded collaboration skills, ensuring alignment across all touchpoints with relevant stakeholdersYou are organised and adept at navigating complexity and ambiguity, proficient in balancing multiple tasks, tools, and materials simultaneouslyYou are agile and adaptable, excelling in dynamic situations and proactively seeking alternative solutions when neededAmenable to potential 24/7 shifting schedules, depending on business needsAbout the teamGlobal User Voice Enablement Team (fondly called GrUVE), is on a mission to delight Canva users with every support interaction, by scalably empowering every customer specialist to deliver excellent quality support.
The GrUVE team will cover Work Force Management, Content, Learning and Development, Vendor Management, Process Design, Quality and Specialist Tools Enablement.
This role will act as a Program Manager working with all the mentioned teams ensuring that we all work together towards common strategic goals.
What's in it for you?Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too.
We also offer a range of benefits to set you up for every success in and outside of work.Here's a taste of what's on offer:
Equity packages - we want our success to be yours tooInclusive parental leave policy that supports all parents & carersAn annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & moreFlexible leave options that empower you to be a force for good, take time to recharge and supports you personallyCheck out for more info.
Other stuff to knowWe make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from youPlease note that interviews are conducted virtually.
#J-18808-Ljbffr