IT Manager/operations Manager

2 weeks ago

Sydney, New South Wales, Australia INGRITY Full time

IT Manager / IT Operations Manager
Our client, an ASX listed company, is seeking an IT Manager/IT Operations Manager to lead their IT strategy and operation

Key Responsibilities:

  • Formulate and articulate a compelling vision for client's IT function, fostering robust collaboration with key stakeholders across the organization.
  • Develop and implement a comprehensive framework for IT budgeting, planning, and portfolio management, optimizing resource allocation and project prioritization.
  • Strategically align IT projects with client's organizational objectives, regulatory mandates, and customercentric initiatives to drive sustainable growth and enhance client satisfaction.
  • Direct and coordinate the execution of IT projects in accordance with client's Technology Strategy and IT project roadmap, ensuring adherence to timelines and budgetary constraints.
  • Recruit, mentor, and manage a highperforming IT team, empowering them to meet evolving business needs and excel in their respective roles.
  • Safeguard the integrity and security of client's technology infrastructure, encompassing hardware, software, networks, servers, and databases, through meticulous oversight and proactive risk mitigation strategies.
  • Lead client's technical support helpdesk, fostering a culture of responsiveness and accountability to swiftly address ITrelated issues and minimize operational disruptions.
  • Engage in regular dialogue with key stakeholders to assess the efficacy of client's IT systems and services, identifying opportunities for enhancement and innovation.
  • Oversee vendor management activities, encompassing sourcing, contract lifecycle management, and budgetary oversight, to optimize value delivery and mitigate risks.
  • Monitor vendor performance against established SLAs, driving continuous improvement initiatives to uphold service excellence and operational efficiency.
  • Spearhead RFI/RFP initiatives pertaining to critical sourcing partnerships, advocating for bestinclass solutions that align with client's strategic imperatives.
  • Serve as a passionate advocate for the IT function, articulating its value proposition and service capabilities to internal and external stakeholders alike.

Required Skills and Experience:

  • Demonstrable expertise with a minimum of 4 years in a leadership capacity within IT solutions or a related domain.
  • Proven track record of managing multifaceted IT operations within a dynamic organizational environment, leveraging technical acumen and strategic foresight to drive sustainable outcomes.
  • Proficiency in devising and executing strategic initiatives to achieve organizational objectives, coupled with adept budget management skills.
  • Extensive experience in vendor management, contract negotiation, and lifecycle management, with a keen focus on optimizing value and mitigating risks.
  • Strong aptitude for fostering organizational change and navigating stakeholders through transformative initiatives.
  • Handson experience in overseeing the implementation of business systems, along with adeptness in troubleshooting and issue resolution.
  • Qualifications in program or project management would be advantageous.

About INGRITY:

We are a fast-growing, progressive Sydney-based data & analytics company. We service many large corporates and SMBs in the financial services sector, to derive value from data. At Ingrity, we are committed to building a diverse and inclusive workforce to deliver value to customers.

As a value-driven organisation, we nurture and support our people by having a laser-sharp focus on skill and talent development, collaboration, and flexibility.

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