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Service Operations Enablement Specialist
1 week ago
Job Description
About Our Company
Thermo Fisher Scientific Inc. is a global leader in the field of science, with an impressive annual revenue exceeding $44 billion. Our Goal is to assist our customers in creating a Healthier, cleaner, and Safer world. Whether our clients are advancing research in life sciences, tackling complex analytical tasks, enhancing patient diagnostics, or optimizing their lab operations, we are here to provide unwavering support. Our team of over 125,000 professionals offers a unique blend of cutting-edge technologies, convenient procurement options, and pharmaceutical services under our renowned brands like Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. For more details, please visit our website.
Position Summary:
Join us as the Service Operations Enablement Specialist, where you will have a crucial role in ensuring seamless service operations by delivering exceptional support to our service teams. Your ability to work collaboratively across departments and drive process enhancements will be key to your success in this position.
Role Responsibilities:
- Identify service operations needs and introduce creative solutions
- Work closely with service teams to create and execute training schemes
- Analyze service operations metrics to pinpoint areas for enhancement
- Create and update service-related documentation and standard operating procedures
- Assist in launching and overseeing service quality projects
Skills and Experience:
- Hold a Bachelor's degree in a relevant field
- At least 3 years of experience in service operations or a similar capacity
- Strong aptitude for analysis and problem-solving
- Outstanding communication and interpersonal skills
- Proficient in Microsoft Office Suite
Seize the chance to be part of a top-tier organization. Apply today and embark on a rewarding journey with Thermo Fisher Scientific Inc.
We provide competitive compensation and benefits packages, alongside avenues for professional advancement and skill development. If you are driven and passionate about demand planning and inventory management, we encourage you to take advantage of this exciting opening. Discover 5 compelling reasons to join us from insights shared by our team.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer that upholds principles of opportunity and equality, refraining from any bias based on race, color, religion, gender, sexual orientation, identity, nationality, veteran status, disability, or any other legally safeguarded category.
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