Customer Service Manager

2 weeks ago


Toowong, Queensland, Australia TROOCOO Pty Ltd Full time
Well Established Company

  • Permanent Opportunity
  • On Site Parking


Troocoo are excited to be partnering with a well-established organisation to recruit their next Customer Service Manager located in the western suburbs of Brisbane.

Managing a team of 3, this will be a hands-on role where you can utilise your customer service expertise.

In this role you will handle a range of duties including:

  • Support, mentor and motivate customer service staff;
  • Plan and coordinate regular meetings and training sessions for the customer service team;
  • Roster management;
  • First point of call for escalated customer service complaints;
  • Analyse and compile customer data;
  • Monitor daily activities of customer service operations;
Our client is offering a full-time permanent role with a strong and reputable brand. They also offer free on-site parking for all employees.

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