Client Operations Officer

2 weeks ago

Newcastle, New South Wales, Australia Coal LSL Full time
Process and analyse data with a client-centric focus.

  • Permanent fulltime role based in Newcastle with hybrid working.
  • Join a collaborative and supportive team in which to grow your skills.

WHAT YOU'LL BE DOING

You will:
- analyse, query and process information from employers
- review and examine employee service records, employment history and transaction details
- ensure data is accurate and question any inconsistencies
- communicate and collaborate with internal and external stakeholders
- assist and educate employers to ensure the correct information is processed and reporting requirements are met
- understand and be able to interpret the current legislative guidelines
- provide excellence in service to ensure quality client engagement.

WHY WORK WITH US?

As a Commonwealth Government entity that regulates portable long service leave, we are proud of the difference we make in the lives of hardworking Australians.

By connecting employees in the black coal mining industry to their long service leave entitlements, we're giving back life's most precious gift, time.

We believe in our purpose, are focused on our strategic goals, and committed to serving our clients and strengthening industry partnerships.


What we offer:

  • We're a dedicated team of professionals who deliver meaningful, purpose driven work in a supportive and inclusive workplace culture built on values of trust, openness, respect, care and honesty.
  • Our hybrid working model and compressed hours enable you to balance your career and lifestyle, giving you the time to grow, excel and do what you love.
  • Located in the progressive and vibrant city of Newcastle, our contemporary workplace provides you with a space to connect and collaborate with colleagues, while also enabling you to balance worklife commitments.

WHAT YOU'LL BRING
To be successful in this role, you will have a keen desire to deliver an outstanding client experience.

You will be a critical thinker with strong attention to detail who is motivated to review, question and interrogate data.


Your background will demonstrate your:
- excellent attention to detail and a respect for data integrity
- a natural ability to engage with clients in a positive and friendly manner
- experience processing a high volume of data with the ability to stay focused on repetitive work
- a commitment and dedication to accuracy, double-checking and reporting
- the ability to review and interpret legislative requirements
- competent computer skills, especially MS Excel, and confidence to learn new software
- discretion in relation to confidential information.

HOW TO APPLY

Note:
Your cover letter should be no longer than 800 words.

Australian citizenship, residency or working rights is a prerequisite for this role.

  • The successful applicant for this role will be required to undergo working rights checks, background checks including a police check, and other assessments as required._

  • Senior Operations Analyst

    2 weeks ago

    Newcastle, New South Wales, Australia EcoPlanet Green Operations GmbH Full time

    Child, Youth and Family Programs Senior Operations AnalystSCHADS level 624-month contractThe Opportunity: The Senior Operations Analyst's primary responsibility is to support the Child Youth and Family (Early intervention, PSP and PYI programs) in supporting Operation Analysts with data management, reporting, contract management, funding, systems, processes,...

  • Client Support Officer

    2 weeks ago

    Newcastle, New South Wales, Australia Verve Partners Full time

    Team Player Experience supporting Digital Technology SolutionsWe are seeking a Client Support Coordinator for one of our educational clients in Newcastle. The Client Support Officer will provide specialised advice, assistance and operational support to clients of Digital Technology Solutions.Duties will include: Provide first point of contact support to...

  • Client Service Officer

    2 weeks ago

    Newcastle, New South Wales, Australia Ashdown Consulting Full time

    $41.59 p/h + Super 3 Month Contract NewcastleClient Service Officer | 3 Month Contract | $45.95 p/h inc. Super- $41.59 p/h + Super 3 Month Contract NewcastleAbout the CompanyThis NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data and...

  • Client Service officer

    2 weeks ago

    Newcastle, New South Wales, Australia Be Recruitment Full time

    Job Details:Working Hours: Monday to Friday 9-5 with 1 hour break for lunchLocation: Office basedCompensation: $35 per hour plus superContract: 3 months, starting from 12/06Job Description:This position is with the NSW Government Department of Estate Planning.The Client Service Officer (CSO) is a key member of the Trustee Services Division, responsible for...

  • Client Service Officer

    2 weeks ago

    Newcastle, New South Wales, Australia Chandler Macleod Full time

    Location Newcastle, New South Wales- Category Office Support- Salary- $ AUD - $ AUD Hourly- Posted 08Apr2024- Work type Contract- Contact Brittany Lamb- Reference BH159401- About the RoleResponsibilities Include: Managing a diverse portfolio of Trusts and Estates through various stages of administration. Upholding high standards of service delivery as set by...

  • Client Service Officer

    2 weeks ago

    Newcastle, New South Wales, Australia Demant Full time

    Who is Audika?- #LI-TF1#LI-ON#audika_Australia- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...

  • Client Service Officer

    2 weeks ago

    Newcastle, New South Wales, Australia Demant Full time

    WHO IS AUDIKAAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika has...

  • Aps3 Operation Officer

    2 weeks ago

    Newcastle, New South Wales, Australia Talent International Full time

    Job Details:LocationParramattaSalaryUp to AU$37.36 per hourJob TypeFull TimeRefBBBH99572_ ContactUvez AhmedPosted3 minutes agoTalent International is currently recruiting for a APS3 Operations Officer to work for one of our Federal Government clients based in Newcastle or Taree. The position is 12-month contract role with the possibility of extension and are...

  • Operation Officer

    2 weeks ago

    Newcastle, New South Wales, Australia Focas Full time

    06/05/2021Operation Officer (Newcastle):Job Responsibilities:Operation Officer Job In Newcastle, Australia:Manage and accept bookings and changes from all operations coordinated through Centre and where necessary arrange reliefs. Allocate and schedule crews and tugs in accordance with relevant enterprise agreements and operating procedures Effectively...

  • Client Experience

    2 weeks ago

    Newcastle, New South Wales, Australia s8 Full time

    Operationally focused and customer service guru Working near the beautiful Hunter Valley region Supportive team who values each other, and your developmentWhy work for this Veterinary Hospital?Because you will be working for a large 24/7 emergency and specialist small animal hospital, within the beautiful Hunter Valley region located in Newcastle, and close...

  • Client Service Officer

    2 weeks ago

    Newcastle East, New South Wales, Australia Chandler Macleod Full time

    Client Service Officer Summary of the Role: As a Client Service Officer, you will be a vital member of the Trustee Services Division. Your primary responsibility will be managing individual client caseloads and independently handling client matters, including transactions and customer service excellence. You will collaborate with Senior CSOs and the...

  • Operations Officer

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -Environment Protection Authority Full time

    Operations Officer: Do you want your work to make a difference for NSW?_ Together, we create thriving environments, communities and economies._ Join a world class organisation and make a difference to the environment Thrive in a supportive, collaborative and creative environment Environmental Officer Class Remunerations starting from $88,147 plus...

  • Operations Officer

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -Environment Protection Authority Full time

    Operations Officer_ Do you want your work to make a difference for NSW?_:Together, we create thriving environments, communities and economies._ Join a world class organisation and make a difference to the environment Thrive in a supportive, collaborative and creative environment Remunerations ranges from $103,961 to $117,290 plus superannuation Benefits and...

  • Client Service Officer Nsw State Government

    2 weeks ago

    Newcastle, New South Wales, Australia Alexander Appointments Full time

    $35 per hour + Super | 35hours per week NSW State Government | Newcastle Location ASAP Start | Estimated 6month temp assignment, with potential to extend- $35 per hour + Super | 35hours per week:NSW State Government | Newcastle Location:- ASAP Start | Estimated 6-month temp assignment, with potential to extendAbout the CompanyOur large NSW State Government...

  • Client Service Administrator

    2 weeks ago

    Newcastle, New South Wales, Australia Prosperity Advisers Full time

    There are three reasons why people enjoy working at Prosperity.Our people, our clients and our innovative culture.We have a clearly articulated and shared vision to be the Advisory Firm of the Future; this vision is realised through innovative practices, industry-leading technology solutions, and a Learning Organisation mindset that delivers to our clients...

  • Client Services Officer

    2 weeks ago

    Newcastle, New South Wales, Australia NTI Full time

    Your next opportunity:This is an incredibly varied role where you'll focus on providing exceptional customer experiences to existing clients to support their ongoing insurance needs. You'll learn the ins and outs of the Insurance industry by working closely with other departments in the business to get the best outcome for our clients and customers. This...

  • Client Services Administrator

    2 weeks ago

    Newcastle, New South Wales, Australia SC People Full time

    Exceptional growth opportunities for your career Outstanding employers with wellrespected leadership Competitive salary $6075,000 | Conveniently office locations with parkingThe Companies.SC People are currently recruiting multiple Client Services Administration positions for locally established accounting and finance companies. Our clients are both...

  • Client Service Officer Nsw State Government

    2 weeks ago

    Newcastle, New South Wales, Australia Alexander Appointments Full time

    $41.59 per hour + Super | 35hours per week NSW State Government | Newcastle Location September Start | Estimated 2month assignment, with a potential to extend- $41.59 per hour + Super | 35hours per week:- NSW State Government | Newcastle Location:September Start | Estimated 2-month assignment, with a potential to extendAbout the CompanyOur large NSW State...

  • Client Management Consultant

    2 weeks ago

    Newcastle, New South Wales, Australia PeopleFusion Recruitment Specialists Full time

    Contract Type: Permanent Recruitment Location: Newcastle Specialisation: Accounting & Finance Reference:Contact Name: Olivia Evans Job Published:June 23, :30Opportunity to work for a NDIS independent service provider Flexible, WFH role with 1 day a fortnight in their Speers Point office Seeking people with empathy, attention to detail and accounts skillsThis...

  • Operations Manager

    2 weeks ago

    Newcastle, New South Wales, Australia nrmjoEnvironmental jobs, NRM Full time

    As our multidisciplinary Newcastle operations expand, we have a fantastic opportunity for someone who thrives on and is motivated by the success, development and achievements of their team to lead the Newcastle operations. You will be responsible for key commercial growth, and company values-based metrics specific to ELA's Newcastle operations. You will...