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Office Manager

3 months ago

Canberra, ACT, Australia Hudson Australia Full time

About the opportunity:

Friendly and supportive culture with regular team building and social activities. Reputable medical practice based in Kambah (ACT) with great longevity of employees. Hybrid position that offers a variety of duties consisting of Office Management and Reception tasks.

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Role: Office Manager

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Industry: Healthcare

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Location: Kambah, ACT

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Type of employment: Permanent, full-time (Monday to Friday only)


Reporting to the Practice Manager, your day-to-day tasks will include overseeing administrative staff and managing both reception and administrative responsibilities.


  • Facilitating onboarding, mentoring and management of administration staff
  • Ensuring seamless and effective daily functioning of the practice
  • Managing billing transactions, reconciling accounts, and handling other financial responsibilities
  • Welcoming and registering patients, and updating nonmedical information as needed
  • Assisting the clinical team in patient recalls and addressing patient inquiries
  • Maintaining adequate stock and proper maintenance of consumables and equipment
  • Delivering outstanding customer service, addressing patient concerns
  • Collaborating with the clinical team and fellow Receptionists to prioritise patients and ensure timely care
  • Performing essential administrative tasks such as restocking, surface cleaning, data entry, and reconciling activities at the beginning and end of each day
  • Overseeing the upkeep and cleanliness of the practice

Key Criteria:

  • Demonstrated expertise in a comparable position, particularly within the medical, physiotherapy, or dental industries is highly desirable.
  • An individual known for their reliability and adeptness at managing multiple tasks simultaneously.
  • A person characterized by their compassionate and considerate nature, exhibiting kindness and empathy towards others.

To apply:

If you meet the above criteria, we'd love to hear from you