Customer Service Manager

2 weeks ago


Regents Park, Queensland, Australia Kennedy Reid Full time
WFH flexibility after 6 months

  • Leading company of residential and commercial heating and cooling solutions
  • Manage a small team of 68 staff

The Company

Our client is a global brand and a household name They are a well-established organization and are coming into their busiest period.

They are actively seeking an experienced Customer Service Manager to lead a team of 6-8

What's in it for you?

  • Work within a diverse environment where no one day is the same
  • Bonus structure payable annually
  • Ongoing training
  • Manage a small team, make it your own
  • Competitive salary and a highly sort after work culture

The Role
As the B2B Customer Service Manager, you will have 6-8 direct reports.

Your duties will include but not be limited to:

  • Handling escalations
  • Training and onboarding new staff
  • Reporting
  • Lead, coach and develop the B2B customer care team
  • Liaising with 3rd party logistics
-
Location:Regents Park, 2143 (WFH available after 6 months)
-
Salary:Up to
$100,000 + Superannuation + Bonus
-
Hours:Monday to Friday - 8:30am-5pm

You
In order to be considered for this role, you must have the following:

  • Must have experience in a leadership role
  • team leader/manager
  • Experience with B2B highly regarded
  • Someone with strong management skills
  • Experience with logistics and inventory highly regarded


If you feel this is the right role for you, click APPLY now This role won't be around for long.



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