Claims Specialist

1 week ago


Sunshine Coast, Australia Open Full time

Role
Car Claims Specialist

Team
Customer Operations

Location
Sunshine Coast - Hybrid

Schedule
Full-time

Requirements:

Must be available to start 27 March

Open Insurance:

We're on a mission to provide the best insurance experiences, at the best price, for the world. Come join us

The team:


You will join our Car Claims Department, working with a carefully selected team of high-performing claims specialists who take pride in their focus on customer service.


What you'll do

This is an exciting role, where you will:

  • Get the chance to make a difference
  • Work with a fun and engaged team
  • Be curious and make suggestions to promote change for the benefit of our customers
  • Lodge claims for their car insurance policies utilizing our AI technology
  • Help our customers through natural disasters with empathy and patience
  • Manage their claims to fulfillment and returning the customer to their preclaim position
  • Determine liability based on the information provided and refer recovery opportunities onto our recovery partners
  • Think outside the box by seeking additional information to validate events
  • Accurately assess coverage and make determinations on claims
  • Be an advocate for our customers and keep them updated on each step of the process
  • Work closely with our suppliers by maintaining relationships to ensure the best outcomes for our customers

What you'll bring:

  • Strong customer service skills
  • Experience with Car or Home claim lodgement or end to end claim management desirable
  • Excellent communication skills, both written and verbal
  • Intermediate to advanced computer skills
  • Strong attention to detail
  • Curiosity
  • Highlevel problem solving skills
  • A passion to help people
  • Great teamwork and teambuilding skills
  • A growth mindset and internal motivation to be your best
  • Strong sense of accountability

Why Open?

  • Highly competitive compensation
  • Employee Share options
  • Growth opportunities internally
  • Flexible working (2 days at home)
  • Annual allowance for professional development use it towards a gym membership, coaching, professional conference
  • Annual WFH allowance
  • Parental leave top up
  • Employee Assistance program
  • Payroll giving program and salary sacrifice options
  • Certified B-Corp Click here to find out more
  • Weekly team lunch, and regular social events
  • Great open culture
Find out more about our mission here
  • Claims Specialist

    4 weeks ago


    Sunshine Coast, Australia Open Full time

    **Role** Car Claims Specialist **Team** Customer Operations **Location** Sunshine Coast - Hybrid **Schedule** Full-time **Requirements**: Must be available to start 27 March **Open Insurance**: We’re on a mission to provide the best insurance experiences, at the best price, for the world. Come join us! **The team**: You will join our Car Claims...

  • Assessor, Home Claims

    2 months ago


    Sunshine Coast, Australia Suncorp Group Full time

    **On road Home Claims Insurance Assessor role**: - **Permanent, full-time role**: - **Sunshine Coast and Townsville region** Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of the Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be...

  • Assessor, Home Claims

    15 hours ago


    Sunshine Coast, Australia Suncorp Group Full time

    **On road Home Claims Insurance Assessor role**: - **Permanent, full-time role**: - **Sunshine Coast and Townsville region** Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of the Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be...


  • Sunshine Coast, Australia Suncorp Group Full time

    On road Home Claims Insurance Assessor role:- Permanent, full-time role:- Sunshine Coast and Townsville regionWelcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of the Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you'll be supported to bring...


  • Sunshine Coast, Australia Denovo Recruitment Full time

    **$60K - $70K + super dependent on experience**: - **Customer Support Specialist role with leading Insurance Builder**: - **Work closely with trades, customers, managers and colleagues in a real joint effort/**collaboration.**: - **Coordinate repair projects across Australia to get homeowners back on their feet!**: - **Great team culture with a company...


  • Sunshine Coast, Australia Denovo Recruitment Full time

    $60K - $70K + super dependent on experience:Customer Support Specialist role with leading Insurance Builder:- Work closely with trades, customers, managers and colleagues in a real joint effort/collaboration.**:Coordinate repair projects across Australia to get homeowners back on their feet:- Great team culture with a company passionate to see their people...


  • Sunshine Coast, Australia The Safe Step Full time

    nts Opportunity to join a high performing team - NSW and QLD portfolio - Hybrid role Gold Coast or Sunshine Coast - Work in an established, compassionate and mature business **About Them** Renowned for providing safe and high-quality care and services through a large, passionate and purpose-driven workforce, this organisation is a clear market leader within...


  • Sunshine Coast, Australia The Safe Step Full time

    nts Opportunity to join a high performing team - NSW and QLD portfolio Hybrid role Gold Coast or Sunshine Coast Work in an established, compassionate and mature businessAbout ThemRenowned for providing safe and high-quality care and services through a large, passionate and purpose-driven workforce, this organisation is a clear market leader within the...


  • Gold Coast, Queensland, Australia Fuse Recruitment Full time

    Workers compensation Technical Specialist - NSW regulations Workers' Compensation (Insurance & Superannuation) Full time AUD per annum, Relocation $$$ + Ben About the companyWe'recurrently partnering up with a personal injury workers compensation industry leader. They are currently looking for a number of Technical Case Manager in their Tweed Heads...


  • Sunshine West, Australia AGCO Australia Limited Full time

    We are looking for 3 skilled Technical Support Specialist to support our Aftersales technical team and provide technical support and assistance to our Dealer network. Working alongside our dealer partners you will resolve field service issues and be the first point of contact to provide solutions to technical issues. This is primarily an office-based role,...


  • Sunshine West, Australia AGCO Australia Limited Full time

    We are looking for 3 skilled Technical Support Specialist to support our Aftersales technical team and provide technical support and assistance to our Dealer network. Working alongside our dealer partners you will resolve field service issues and be the first point of contact to provide solutions to technical issues. This is primarily an office-based role,...

  • Client Advocate

    2 weeks ago


    Sunshine Coast, Australia Adecco Full time

    Great salary with fantastic benefits - Full Time - Monday to Friday, no weekend work - A collaborative and supportive culture This full-time position will allow you to exhibit your first-class administration & customer service skills in a professional and community-driven environment. As a client advocate and first point of contact for patients when they...


  • Sunshine, Australia AGCO Full time

    **Import & Export Shipping Specialist** **Who We Are Looking For**: You will play a key role and will be responsible for the effective and efficient management of all inbound (Import) and Outbound (Export) to and from the AGCO / SPAREX warehouses in Melbourne and Brisbane and outbound freight movements to customers, Inter-company shipments and assist...


  • Sunshine, Australia AGCO Full time

    **Import & Export Shipping Specialist** **Who We Are Looking For**: You will play a key role and will be responsible for the effective and efficient management of all inbound (Import) and Outbound (Export) to and from the AGCO / SPAREX warehouses in Melbourne and Brisbane and outbound freight movements to customers, Inter-company shipments and assist...

  • Accounts Payable

    3 weeks ago


    Sunshine Coast, Australia Fuse Recruitment Full time

    Accounts Payable - **Location**: - Sunshine Coast - Queensland - **Work Type**: - Full Time - **Salary**: - $50,000.00 - $65,000.00 Annual - **Reference**: - BH-26177 - **We are on the hunt for an Accounts Payable superstar to join our client's team on the Sunshine Coast, specialising within the insurance build space!** **Our client**: Our client is one...


  • Central Coast, Australia Central Coast Local Health District Full time

    **Employment Type**: Permanent **Position Classification**: Staff Specialist **Remuneration**: As per the Award **Hours Per Week**: 32 **Requisition ID**: REQ180188 Applications are invited from suitably qualified medical practitioners eligible for registration in New South Wales for the above position within the Central Coast Public Health Unit of the...

  • Client Advocate

    3 weeks ago


    Sunshine Coast, Australia Adecco Full time

    Great salary & fantastic benefits - Discount Private Health & Birthday day-off! - Monday to Friday, no weekend work! Travel between Nambour & Kawana - A collaborative and supportive culture. Promoting internally to progress careers This full-time Client Advocate position will allow you to exhibit your first-class administration & customer service skills in...

  • Employee Relations

    2 weeks ago


    Gold Coast, Australia The Shift People Full time

    3 month fixed term contract (possibility of extension and/or a permanent opp) - Gold Coast, QLD - Immediate start - 3 month fixed term contract (possibility of extension and/or a permanent opportunity) - Gold Coast, QLD - Immediate start Join our client's team on the beautiful Gold Coast as an Employee Relations (ER) Specialist. This is a 3-month fixed term...


  • Sunshine, Australia AGCO Full time

    Import & Export Shipping SpecialistWho We Are Looking For:You will play a key role and will be responsible for the effective and efficient management of all inbound (Import) and Outbound (Export) to and from the AGCO / SPAREX warehouses in Melbourne and Brisbane and outbound freight movements to customers, Inter-company shipments and assist management with...


  • Sunshine Coast, Australia SV Partners Full time

    Job Posted: 22/03/23 **Who are we?** We are a a specialist insolvency accounting firm made up of over 100 passionate, highly-skilled individuals. A mid-tier firm with a national presence, our employees enjoy the systems and processes of a larger firm, with the recognition and fast-tracked progression of a small firm. At SV, we strive to create an...