Helpdesk Team Lead
2 weeks ago
- Exciting AI product
- Fast growing organisation with enormous scope to develop
At Hyre we've partnered with a growing artificial intelligence scale up going through an exciting period of growth on the Gold Coast.
The role will involve:
- Product/Technical support to customers
Internal IT support
- New user set up, Microsoft Office 365 administration, troubleshooting etc.
- Developing documentation for known issues and FAQ's on products
- Provide training to external stakeholders on the product and
- Windows support experience
- Microsoft 365 administration experience
- Networking experience
Desirable:
- Experience leading teams
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