First Mile

2 weeks ago


Sydney, New South Wales, Australia Aramex Full time
Come be a part of the Aramex journey, we need a First Mile & Last Mile Operations Executive today Come be a part of the Aramex journey, we need a First Mile & Last Mile Operations Executive today

About the Company


Aramex is a Global Provider of comprehensive Logistics and Transportation Solutions with a presence in over 65 countries and growing rapidly.

Aramex Australia provides a cost-effective and reliable courier service and has a network that comprises of 28 Regional Locations and over 800 Courier Franchisees.


About the Role
Aramex Australia is currently seeking a First Mile & Last Mile Operations Executive.

This role is responsible for overseeing the daily operations of a courier business, with a specific focus on the first mile (collection) and last mile (delivery) of the supply chain.

Their primary goal is to ensure that all operational processes are streamlined and optimized to meet customer requirements and operational objectives.

Additionally, they will be responsible for optimizing the technology systems used in the first mile and last mile operations to drive efficiency and meet operational goals.


Key responsibilities include:

  • Manage and oversee our courier territories and continuously review for territory calibration to ensure the best performance and earnings for our courier franchisees
  • Develop and implement operational and technology strategies to improve the efficiency and effectiveness of the first mile and last mile operations.
  • Monitor key performance indicators (KPIs) and use data to identify areas for improvement and drive operational excellence.
  • Participate in continuous improvement initiatives to drive innovation, efficiency, and costeffectiveness.
  • Develop and manage capacity planning and forecasting models to ensure adequate resources are available to meet operational demands.

To be successful in this role:

  • Bachelor's degree in Operations Management, Supply Chain Management, or related field
  • 5+ years of experience in logistics, transportation, or courier operations, with a focus on first mile and last mile operations
  • Strong knowledge of operational processes, logistics, transportation, and supply chain management
  • Strong analytical skills, with experience in using data to drive operational performance
  • Excellent communication and interpersonal skills, with the ability to work effectively with crossfunctional teams
  • Must be fully vaccinated against COVID 1
  • Must have Australian working rights or valid visa


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