Associate Engagement Manager

1 week ago


North Sydney Council, Australia Infosys Full time
About Us
Infosys is a top player in cutting-edge digital services and consulting, guiding clients across more than 50 countries through their digital transformation journey. With over forty years of experience in managing global enterprises, we expertly navigate our clients' digital evolution. We equip enterprises with an AI-powered core to drive change execution and agile digital solutions at scale, delivering exceptional performance and customer satisfaction. Our focus on continuous learning fosters ongoing improvement by cultivating digital skills, expertise, and innovative ideas from our ecosystem of innovation.Location: Sydney, NSWSummary:
As an Associate Engagement Manager, you will oversee a portfolio of business for large clients in the Banking & Financial Services sector (BFS). You will collaborate with an Account team to manage client relationships, drive profitability, and foster growth.Roles and Responsibilities:
  • Offer client introductions and account context to expand service offerings across the portfolio.
  • Provide insightful analysis on opportunities within the account portfolio to support early and strategic engagement with clients.
  • Create Proposals and SoWs for the portfolio by collaborating with internal stakeholders and analyzing win-price to demonstrate business value.
  • Support the Client Partner in contract negotiations and lead negotiations for proposals within your portfolio.
  • Develop Account Plans in collaboration with stakeholders and assist in signing SOWs and ensuring timely payments.
  • Address customer queries, project escalations, and negotiations on agreements to position Infosys as a reliable business partner.
Skills/Competencies:Essential:
  • 8+ years of experience in Consulting and IT Services with an IT/Computer Science-related qualification.
  • 4+ years of Account Management/Business Development experience in Australia with a focus on Consulting & IT Services, preferably in the Banking & Financial Services sector.
  • Knowledge of industry trends, consultative selling of outsourcing services, and IT Solutions.
  • Willingness to travel based on business needs.
Infosys values diversity and is an advocate for equal opportunities, encouraging applications from all qualified candidates irrespective of gender or other attributes. We understand that each individual has unique requirements. If you require adjustments during the recruitment process due to disability, illness, or injury, please contact our Recruitment team. To safeguard all parties involved, Infosys does not accept unsolicited resumes from third-party vendors without a signed agreement. All recruitment activities should be coordinated through the Talent Acquisition department.Infosys is dedicated to merit-based employment, competence, and performance. We champion diversity and foster an inclusive workplace for all employees. Join us as we strive to create an environment where every individual is valued.

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