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Lead Learning Coach

3 months ago

Greater Adelaide SA, Australia Bendigo & Adelaide Bank Full time

Lead Learning Coach - Permanent, full-time
Closing date: 31st Jan 2024

About the role and team


The Banks Organisational Capability Team aims is to build the skills, knowledge and experience of our people in a working environment that is diverse and inclusive.

We achieve this through BEN U, our strategy and philosophy for learning.

BEN U helps us build capability at individual, team and organisational levels using a range of contemporary channels and approaches.

We have a full-time, permanent opportunity for a Lead Learning Coach to join the team.

Reporting into the Senior Manager Learning Channels and Ecosystem, this role will be instrumental in driving the success, strategic, and tactical direction of the Learning Coach team and the Broader Learning Channels function.

Acting as an ambassador and key enabler for learning at the Bank. The Lead Learning Coach will lead and develop a team of five Learning Coaches operating across Australia.

If successful in the role, you'll:

  • Work collaboratively with a variety of teams and stakeholders.
  • Facilitate events and lead a team to manage the delivery of learning across the organisation.
  • Contribute to (and in some cases lead) the design, development and rollout of learning events, programs, and communities.
  • Join a tight knit passionate team to facilitate workplace coaching, helping to build a strong culture of learning at the bank.
Offering plenty of variety you'll get to put your strong facilitation skills into practice in a range of virtually and in-person formats


As part of the Learning Channels and Ecosystem team, you'll also have access to contemporary learning technologies to support both your work and own career development.

This role can be based in one of our main office locations in Melbourne, Bendigo, or Adelaide.

Whilst hybrid ways of working are core to how we operate today, you'll be required to come in into the office a minimum of two days per week.

Be part of an organisation where your work will be valued, and your input and ideas are always welcome.

About you

As a Lead Learning Coach, you'll get to:

  • Lead a team of passionate people to facilitate learning across the bank
  • Drive team innovation and best practice, ensuring team projects and initiatives are successfully delivered within agreed timeframes.
  • Work with the broader Organisational Capability teams to design and deliver programs and events.
  • Support the Bank to build a learning organisation by connecting, nurturing, facilitating and sustaining groups with a shared interest / passion to learn from each other, and improve learning practices and performance.

To be successful in the role, you'll have:

  • Exemplary, values-oriented leadership with a positive and flexible, results-focused attitude and ability to lead and coach a remote team.
  • Advanced facilitation skills, with demonstrated ability to deliver facetoface and virtual learning, As well as be a role model to a team of Learning Coaches
  • High quality coaching skills
  • Advanced ability to communicate with all levels of the organisation and establish and maintain good, strong working relationships with key stakeholders
  • Ability to create and design basic digital learning assets.
  • Cert IV in Training and Education (or equivalent work experience)
  • Coaching accreditation (highly desirable but not essential)

About Bendigo Bank


With over 7,000 employees, we are Australian's most trusted retail bank, our purpose is - 'to feed into the prosperity of our customers and communities, not off it'.

We are one of Australia's most trusted brands and this isn't something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at

Our perks and benefits:

Belong to a wonderful team of people. Know how we know they're great to work with? They told us Great benefits, work life balance, and flexibility

  • Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that
  • We know the last few years have been rough, so we have partnered with Sonder as our EAP provider that is so much more than just oneonone counselling. At the touch of a button, you will have access to selfhelp 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.
So, what are you waiting for? Come and join the better big bank

Still in two minds?
We appreciate the support recruitment agencies give businesses every day, however, we have got this. Our recruiters will reach out to our agency panel if we need a helping hand.