Administration Officer

1 week ago

Clayton South, Victoria, Australia Monash Health Full time

About Monash Health

Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage. With 25,500 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and in people's homes. Each year:

  • We provide more than 3.6 million episodes of care to our community,
  • More than 293,000 people are admitted to our hospitals,
  • Close to 250,000 people receive care at our three emergency departments,
  • We respond to more than 65,000 ambulance arrivals,
  • We perform more than 55,000 surgical procedures, and
  • We deliver more than 10,000 babies.

As an equal opportunity employer, we are committed to a fair, non-discriminatory workplace that maximises the talent, potential and contribution of all. Monash Health is also committed to the Child Safe Standards.

About the Role

The Administration Assistant works under the direction of the Administration Team Leader and forms an integral part of the administration team to provide support to the Nursing and Midwifery Education & Strategy (NaMES) team. The NaMES team provides clinical, professional and educational support to the organisation's nursing and midwifery workforce, which enables skilled Nurses and Midwives to provide excellent evidence- based person-centred care.

The NaMES Administration Assistant has the ability to work effectively both independently and as a member of a team. The incumbent possesses excellent communication skills, time management skills, and has the ability to demonstrate initiative. As the face of NaMES, you will possess first-rate customer service skills and communicate effectively with stakeholders at all levels.

Responsibilities:

  • Provide efficient, responsive customer service to Monash Health nursing and midwifery staff with regards to education courses / programs.
  • Manage communications as directed by the team.
  • General administration duties including responding to email enquiries, managing office supplies, electronic filing, maintenance requests, incoming and outgoing mail.
  • Assist with onboarding and IT access processes for NaMES staff.
  • Assist with updates to the NaMES intranet pages.
  • Create an excellent first impression of Monash Health and NaMES by greeting and directing all visitors and callers in a pleasant and professional manner.
  • Assist NaMES employees with computer support including software, document formatting, mail merges, Excel and Access database queries, etc.
  • Attend meetings and take minutes if required on an ad-hoc basis.
  • Adhere to legislation pertaining to privacy and confidentiality and the handling of personal information.
  • Other tasks as delegated by the Administration Team Leader and Directors.

If you have any queries and would like to have a confidential discussion about this role before applying, please contact Kristy Coleman Rust, Administration Team Leader on or via email at

For the Administration Officer Position Description, please click here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the 'Application Guide'

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

Applications close on 25 June 2024.

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