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Head Of Transformation Enablement People and Culture

3 months ago


Melbourne, Victoria, Australia NAB Full time
Head Of Transformation Enablement People and Culture

Bring your ideas, ambitions, and passions both in and outside of work.
Opportunity to lead the data management strategy for People & Culture.
Work in a collaborative and inclusive team environment.
It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.
Your job is just one part of your life.

When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return.

You'll have our support to excel for our customers, deliver positive change for our communities and grow your career.

We're looking for highly energetic and passionate Senior professional with a deep understanding of the businesses, their drivers, and opportunities for growth.

As the Head of P&C Transformation and Enablement, you will be responsible for designing and leading the transformation of P&C processes, systems, and operational management.

The primary focus of the role will be implementing strategic P&C Initiatives, optimising P&C operations across all areas and driving organisational change to enhance the effectiveness and efficiency of P&C services.

The role is accountable for global adherence to risk and control management for all obligations and processes owned and/or managed by People Shared Services.


Key responsibilities will include:


Lead the data management strategy for P&C supporting the Executive, Data Steward to develop and manage data strategy and obligation management.

Lead the P&C transformation of P&C processes and colleague experience.

Collaborate with P&C and business leaders to access current HR processes and systems, identifying areas for improvement and implementation of best practice.

Develop and execute comprehensive P&C transformation roadmap, incorporating process improvement and system enhancements.
Drive the embedment and adoption of global P&C systems and technologies.
Develop and deliver P&C training programs to enhance P&C knowledge and ensure consistent application of P&C policies and practices.
Foster a culture of continuous improvement and enhancing colleague experience.

Provide guidance and support to P&C teams and business partners, promoting a customer obsessed approach and effective P&C service delivery.

Develop a roadmap for improved colleague improvement.
Manage vendors and service providers, ensuring service level agreements are met and payments are made in a timely manner.
Define and implement global P&C policies, procedures and guidelines ensuring consistency and compliance across all locations.
Management of regulatory projects as required.

To be successful in the role you will be/have:
Proven experience in driving transformation initiatives on a global scale.

In-depth knowledge of P&C processes, systems, and best practice with a strong understanding of global HR regulations and compliance requirements.

Proficiency in managing end to end P&C Processes and implementing HR system solutions.
Strong project management skills, with the ability to lead and manage complex global HR transformation projects.
Continuous learning mindset.
Strong project management skills, deep HR expertise and ability to collaborate with cross-functional teams and stakeholders.
Inclusion and DiversityWe know that our people make us who we are.

That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.

In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated.

We are committed to providing an environment where you can work your way. For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via

(please reference job number) or visit our Careers page through the link above for other contact options. If you have the skills and drive that we are looking for, we would love to hear from you.

More focus onWe are committed to delivering a positive experience for our colleagues and a workplace you can be proud of.

We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits.

We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities.

To learn more, visit the Benefits of Working at NAB page on our website.
Join NABIf you think this role is the right fit for you, we invite you to apply.

Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.*Please note unsolicited CVs from agencies will not be accepted.

We are here to serve the customers well and help our communities prosper.

Today, there are more than 38,000 colleagues, serving over 10 million customers, at over 900 locations throughout Australia, New Zealand and around the world.

We are here to serve the customers well and help our communities prosper.

Today, there are more than 38,000 colleagues, serving over 10 million customers, at over 900 locations throughout Australia, New Zealand and around the world.

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