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Customer Service/admin
3 months ago
Duties
- Inbound and outbound calls
- Schedule daily booking
- Confirm and enter job details
- Liaise with Project Managers and other stakeholders
- Complete reports, quotes and other ad hoc administrative tasks
- Provide outstanding customer service and strive to achieve targets and KPIs
Skills and experience
- Proven customer service experience in a fastpaced role (insurance or construction industry highly beneficial)
- Strong computer skills and able to use internal systems
- Great attention to detail
- Organised and excellent time management skills
- Motivated and proactive
Please note, all initial interviews will be conducted via Skype/FaceTime/WhatsApp, so please ensure you have this capability before applying.