Customer Service Officer

1 week ago


Baulkham Hills, New South Wales, Australia The Hills Shire Council Full time

About the role:

We have an exciting opportunity for a permanent part time Customer Service Officer to join our

and enjoy interacting with community members of different ages and cultures. You will work cohesively


as part of a team, building relationships, sharing knowledge and skills and participate in the delivery of library programs and activities.


What you will be doing:

  • Deliver the full range of Council and Library services through Council's libraries
  • Resolve face to face and phone enquiries
  • Assist in the delivery of programs and activities
  • Work at any of Council's libraries as rostered including evenings and weekends

About you:

To be successful in this role you will have:

  • HSC or equivalent
  • Class C Drivers Licence
  • Working with Children Check
  • Experience in a high volume, fast paced customer service environment
  • Experience in dealing with challenging customer interactions

Working with us:

THSC employees enjoy:

Performance Bonuses, Learning & Development Opportunities, Active Social Club, Modern Office Location, Proactive Wellbeing Initiatives, Onsite Café, and Working for the Community.


Position details:


Permanent part time 14 hours per week as rostered, Thursday 3.5 hrs, Friday 7 hrs and Saturday 9.45am - 1.

15pm

S1127, Salary:
From $34.97 per hour + Superannuation + Performance Bonus (up to 2% annual salary) + organisational bonus (up to $2K) + Aquatic and Fitness membership discounts

Next steps:

**_ We're seeking individuals who embrace our values and can work collaboratively to deliver quality customer services and infrastructure to The Hills Shire community._

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