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Customer Service Consultant
3 months ago
ABOUT US
The Campbell Property Group was established in 1978 and consists of Clarendon Homes, Domaine Homes and CPG Estates. Clarendon and Domaine Homes are one of the leading project housing enterprises in NSW and QLD. On the Development side, CPG Estates looks after our land subdivision and acquisitions. Overall we are an Australian-owned, residential builder renowned for our passionate people, innovative designs, and high-quality homes.
At the Campbell Property Group, we know that our success lies with great people, expertise, and the highest levels of integrity and honesty.
We look out for each other and always treat each other with respect, as we have been for 45 years.
Come join our highly motivated team and make the most of the opportunities and support we'll be delighted to offer you.
THE ROLE
Your new role as a Customer Service Consultant will see you liaising with our customers on a daily basis providing updates an information throughout the pre-construction and site activity updates, and building agreement compliance information.
As a confident communicator who can think on your feet, you'll be in your element when liaising with company divisions to quickly seek out information that will answer your customers enquiries.
You'll make sure that your clients are kept in the loop regarding progress from pre-construction, construction commencement through to handover, all the way to warranty, as well as inform them of any changes to requirements or time frames associated with their new home.
ABOUT YOU
Personable and proactive, you'll provide a high level of service to our clients and quickly find solutions to their enquiries.
Utilising a minimum of 3-5 years of Residential Construction experience, you'll educate clients on policies and procedures relevant to our products and services and maintain administration associated with your clients' accounts.
What we're looking for in you are solid administrative, computer and customer service skills, ideally from within the housing or construction industries, and an unwavering customer focus that will see you go above and beyond to provide an excellent service.
