Administration Officer

2 weeks ago

Alexandra, Australia Menzies Support Services Full time

Menzies Support Services is a local not-for-profit organisation with a 40 year history providing individualised, person-centred supports to people living in Murrindindi.


ADMINISTRATION OFFICER - FIXED TERM 3 MONTH CONTRACT
Part time 3 days per week, or equivalent hours negotiable

Are you a dynamic administative assistant with great organisation skills?

Position Scope


The primary function of this role is to ensure a high level of administration support is provided to internal and applicable external stakeholders, included but not limited to the CEO and the Menzies administration team.


Key Responsibilities and Duties

  • Maintain a positive work culture using a solutionsbased approach.
  • Maintain confidentiality and ensure privacy of clients, staff and customers at all times.
  • Development o f grant responsibilities and governance compliance obligations calendars
  • Arrange meetings, events and activities as directed
  • Coordination of planned and unplanned maintenance works where required

Core competencies

  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively
  • Ability to be resourceful and proactive when issues arise
  • Excellent phone manner with attention to response times
  • Strong customer service focus and commitment to providing quality service with demonstrated ability to relate to people from various backgrounds.
  • Ability to develop and maintain positive working relationships with staff and clients
  • Ability to always maintain confidentiality and diplomacy
  • The ability to promote the importance of workplace safety, responsibilities of the employer and employee.
  • Ability to prepare draft letters, memos, meeting minutes and other correspondence

Attributes

  • Communication and Interpersonal skills characterised by patience, clarity and empathy at a personal, written and telephone level

Capabilities

  • Organisation and time management skills to organise own work and work of others, to establish priorities and meet deadlines
  • Ability to work in an area with changing and sometimes conflicting priorities.
  • Ability to maintain productive and efficient output in a busy work environment.
  • Good listening skills and the ability to work under pressure
  • Current Victorian Drivers Licence

Computer skills

  • Working knowledge of MS Outlook, MS Office (including Word, Excel, Powerpoint), Google Chrome, Canva Pro
  • The ability to learn new computer programs

Qualifications and Experience

  • Qualifications in Business or Administration or related qualification and/or Experience in administration/ reception/ clerical role
  • Proven customer service experience
  • Experience in a busy client and customer focused environment

Key Performance Indicators

  • Improved reception productivity by channelling communications throughout the organisation
  • Support and adhere to Menzies Support Services policies and procedures, code of conduct and relevant acts, legislation.
  • Maintain and initiate strong stakeholder relationships.

Job Types:
Part-time, Fixed term

Contract length: 3 months

Pay:
$ $35.00 per hour

Expected hours: 22.8 per week

Benefits:

  • Salary packaging

Application Question(s):

  • Are you able to work on site at our office in Alexandra Victoria?
  • Are you willing to undergo worker screening checks?

Work Location:
In person

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