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Conference & Events Sales Coordinator

3 months ago

Melbourne, Victoria, Australia RACV Full time

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

Join our leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience. Make a positive impact on an industry that's growing and changing, while being part of a supportive, collaborative culture. With a varied business from our award-winning RACV Clubs and Resorts across Victoria, Queensland, and Tasmania, to our premium partner hotels, tours, cruises, events, and experiences, you'll enjoy the best of tourism and have room to grow

About the Opportunity

As part of our Conference and Events team you will play a role in both the marketing and administration associated with the sales activity of client events.

This role will range from producing contracts and proposals to marketing materials for client events. You will prepare accurate and timely invoices and ensure RACV policies, standards and procedures are followed.

This could be just the right role for you?

Reporting to the Associate Director of Sales, you will be responsible for:

  • Diary maintenance for the Sales Manager
  • Undertake administrative tasks relating to client events, advertising, campaigns, mailouts and WIPs.
  • Preparation of accurate and timely quotes, booking agreements and invoices in accordance with each event's applicable Terms and Conditions.
  • Monitor all channel of enquiry from inbound calls, existing members, C&E Inbox, and internal referrals.
  • Answer and screen professionally incoming telephone calls.
  • Attend to sales enquiries and conduct tours of inspection on behalf of sales Managers in their absence.
  • Support the Sales Team and overall business as required.

What you'll need to be successful

  • Core Computer skills including MS Office suite of products.
  • Ability to quickly build a rapport and develop internal & external networks.
  • Ability to communicate clearly and professionally, both orally and in written form.
  • High level of personal initiative and enthusiasm.
  • Manage and resolve difficult situations and member feedback.
  • Exceptional attention to detail

We are Offering

  • Competitive Hourly Rate + Penalties evenings, weekends & public holidays
  • Discounts on RACV products & resorts
  • Free roadside assist after 3 months service
  • A dry cleaned uniform (welcome to wear own corporate attire)

Application process

You can learn more about the RACV at

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Submit your CV via the link below.