Customer Service Officer
1 week ago
Job reference:
#7149
Brand:QML Pathology
Location: 11 Riverview Place, Murarrie QLD 4172 (QML Pathology)
Work type: Full Time (Permanent) 38 hours per week
Schedule: Positions cover shifts 24 hours a day, seven days per week as required
About
us
- QML Pathology is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.
About the role - We are seeking an individual who is highly motivated to become part of a passionate and engaged team.
- Handling incoming calls for results, house call bookings, specimen pick-ups and data entry enquiries
- Sending results via mail, fax and downloads
- Monitoring of urgent results
- Data entry of requests
- Recollection queries and follow up
- Processing added tests
- General Administration duties
- Switchboard Relief
About you
- To be considered for this position, you will need to have a great blend of skills, including:
- Sound typing/data entry skills (approximately 50 wpm with 98% accuracy)
- Previous experience or knowledge of medical terminology is highly desirable
- Excellent verbal and written communication skills, including the ability to liaise with individuals at all levels of an organisation
- A willingness to adhere to departmental and organisational policies and procedures
- Must be a cohesive and contributing member of the team and display positive attitudes towards achieving outcomes
- Strong time management, interpersonal and organisational skills
- Excellent telephone manner
- Strong customer focus, general office skills and problem solving skills
- Strong ability to multitask
- Sound knowledge of Microsoft Office Suite
Employee benefits and wellbeing
- Access to a marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- An elearning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.
How to applyRight to work, background checks and clearances**You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work. The selection process may include relevant background and clearance checks to assist in determining your suitability for the role.
Vaccination requirements
As per the Healius Group COVID-19 Vaccination Policy, QML Pathology is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases.
To support this, we require all employees to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutic Goods Administration, or provide an approved medical contraindication certificate.
Our commitment to diversity and inclusion
- QML Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, sociocultural background, disability, sexual orientation or gender identity.
-
Customer Service Officer
1 week ago
Murarrie, Queensland, Australia Davidson Group Services Full timeAbout the CompanyOur client is a boutique Queensland-owned utility service provider. Due to the ongoing growth of their business, were seeking helpful and efficient Customer Service Officers. All positions will be offered to commence immediately on a temporary basis, with the potential for permanency.About the RoleAs a Customer Service Officer, you will take...
-
Customer Service Officer
7 days ago
Murarrie, Queensland, Australia QML Pathology Full timeCustomer Service OfficerJob reference: #10293Brand:QML PathologyLocation: 11 Riverview Place, Murarrie QLD 4172 (QML Pathology)Work type: Part Time (Permanent hours per weekSchedule: Positions cover shifts 24 hours a day, seven days per week as requiredAbout us**- QML Pathology is part of Healius Limited, one of Australia's leading healthcare companies,...
-
Customer Service Officer
7 days ago
Murarrie, Queensland, Australia QML Pathology Full timeCustomer Service OfficerJob reference: #10030Brand:QML PathologyLocation: 11 Riverview Place, Murarrie QLD 4172 (QML Pathology)Work type: Permanent Full time role of 38 hours a weekSchedule: Positions cover shifts 24 hours a day, seven days per week as requiredAbout us**- QML Pathology is part of Healius Limited, one of Australia's leading healthcare...
-
Customer Service Officer
7 days ago
Murarrie, Queensland, Australia Daikin Full timeAbout the roleReporting to Customer Service Team Leader, Daikin Australia is looking for a permanent full time Customer Service Officer who will process and manage internal sales and issues relating to the allocation and delivery of the Daikin products but not limited to:Prepare & capture sales order details into SAP system platform. Maintain accurate and...
-
Customer Service Officer
7 days ago
Murarrie, Queensland, Australia QML Pathology Full timeCustomer Service OfficerJob reference: #3477Brand:QML PathologyLocation: 11 Riverview Place, Murarrie QLD 4172 (QML Laboratory)Hourly Rate: $25.6139Work type: Full Time (Permanent) hours per weekSchedule: Positions cover shifts 24 hours a day, seven days per week as requiredAboutus QML Pathology is part of Healius' Pathology division, one of Australia's...
-
Customer Service Officer
1 week ago
Murarrie, Queensland, Australia ASSA ABLOY Full timeJoin an iconic Australian Brand Forbes Top 100 innovative company Unlock an opportunity to work for ASSA ABLOY, we're more than just locksAbout UsASSA ABLOY is the global leader in access solutions, dedicated to satisfying end-user needs for security, safety and convenience. With offices in over 70 countries, we are represented in all major regions within...
-
Customer Service/administration Officer
1 week ago
Murarrie, Queensland, Australia ACT Logistics Full timeACT Group of Companies is a leader in IT Asset Disposition providing high-security data sanitisation services as well as installation, decommissioning, and remarketing of ICT equipment.An opportunity has arisen for a Full Time Customer Support Representative to join our team based in Murarrie. You will be responsible for providing timely customer support to...
-
Customer Service Officer
1 week ago
Murarrie, Queensland, Australia Healius Full timeAbout the role We are seeking an individual who is highly motivated to become part of a passionate and engaged team. Your key responsibilities will include, but not be limited to, the following: Communication with medical staff, both onsite and off-site Answering enquiries, coordinating courier and medical centre collections, pathology results...
-
Customer Service Administrator
1 week ago
Murarrie, Queensland, Australia Davidson Group Services Full timeAbout the CompanyOur client is a boutique Queensland-owned utilities service provider. Due to the ongoing growth of their business, we have a number of vacancies available to join their close-knit team, including Collections Officer Claims & Rebates Officer Customer Service OfficerAll positions will be offered to commence immediately on a temporary basis,...
-
Customer Service
1 week ago
Murarrie, Queensland, Australia QML Pathology Full timeCustomer ServiceJob reference: #7150Brand:QML PathologyLocation: 11 Riverview Place, Murarrie QLD 4172 (QML Pathology)Work type: Part Time (Permanent hours per weekSchedule: Positions cover shifts 24 hours a day, seven days per week as requiredAboutus QML Pathology is part of Healius Limited, one of Australia's leading healthcare companies, Healius is...
-
Customer Service
1 week ago
Murarrie, Queensland, Australia ACT Logistics Full timeAbout the CompanyWe are a leader in IT Asset Disposition providing high security data sanitisation services as well as installation, decommissioning, and the remarketing of ICT equipment. Our clients include Australia's largest Government, education, and corporate organisations.We are one of the largest and most respected leaders in their field with a vision...
-
Customer Service- Call Centre
1 week ago
Murarrie, Queensland, Australia Global 360 Full timeDo you have a Reception or Customer Service background, an outgoing & driven personality & the desire to join a fast-moving organisation?Bullet Points Murarrie Location Full time & Part time Positions Available Opportunities for Career ProgressionThe Role:We Offer: An immediate start A respected organisation with stability and security Support and guidance...
-
Murarrie, Queensland, Australia Davidson Group Services Full timeAbout the CompanyOur client is an Australian owned and operated boutique infrastructure service provider. With major growth projects slated over the next two years, they are seeking to engage motivated and reliable staff across their customer service, billing and collections teams.About the RoleAbout YouYou must have a strong work ethic and be highly...
-
Customer Service Representative
1 week ago
Murarrie, Queensland, Australia AUSTRALIAN COMPUTER TRADERS Full timeAustralian Computer Traders is a leading online and retail ex-government IT equipment supplier with over 30 years of experience delivering high-quality refurbished IT equipment and exceptional customer service.We have an opportunity for technically-minded and customer service-focused individuals to join our team. This position will suit a motivated...
-
Customer Service Coordinator
1 week ago
Murarrie, Queensland, Australia Easy Skill Full timeAbout our clientBe part of a friendly and passionate team working in the fast-paced and growing energy industryWith over 25 years in the market, our client is a recognised leader in the supply of high quality speciality oil products and services to small and large manufacturers, utilities and contractors across Australia and New Zealand.This opportunity...
-
Customer Administrator
1 week ago
Murarrie, Queensland, Australia people2people Full timeabout the clientpeople2people have partnered with a global leader in the electronic and home appliance space who have a constant focus on innovation. They are now seeking an customer administrator to join their team on a contract basis working from their Murarrie offices.about the roleReporting to the Network Operations Manager, the primary purpose of this...
-
Customer Connect Representative
7 days ago
Murarrie, Queensland, Australia Global 360 Full timeMurarrie Location Full-Time Position Opportunities for Career Progression Johns Lyng GroupThe Role:We Offer: An immediate start A respected organisation with stability and security Support and guidance from experienced managers A positive and rewarding team culture Future career progression where great work is recognised and rewarded Discounts on technology,...
-
Accounts Receivable Officer
1 week ago
Murarrie, Queensland, Australia Madison Technologies Full timeOverviewAt Madison, we pride ourselves on being a customer-centric organisation who make it happen and make it easy for our customers. We are currently recruiting for an Accounts Receivable Officer, who will play a large part in our mission to provide exceptional service to our customers and help grow our business.A bit about usEstablished in 1991, Madison...
-
Service Administrator
1 week ago
Murarrie, Queensland, Australia people2people Full timeabout the clientpeople2people are working with a well known international brand, with a huge footprint and strong reputation. Continuing to grow and increase their market share, they have a new opportunity working within their Brisbane office suited to an administration professional with strong communication skills providing support to their service...
-
Office Administrator
1 week ago
Murarrie, Queensland, Australia All Aces Full timeDo you want to work for an organisation that prioritises your growth? AllAces offers a fantastic opportunity for an Office Administrator to join our team in our Brisbane branch. We are market leaders in the Cleaning and Restoration industry providing high-quality services with the latest technology across Queensland, Victoria and New South Wales.We are...
