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Channel Account Manager, Enterprise

3 months ago

Sydney, New South Wales, Australia Zoom Full time

What you can expect
We're hiring a talented CX/ UCaaS Channel Account Manager. You will have a deep experience in onboarding and leading partners specialising in Phone & Contact Center sales. You will have an in-depth knowledge and understanding of the industry and CX market. This role will execute on the identification, recruitment, on-boarding of enterprise partners.
This role will be based in Sydney.

About the Team
The Zoom sales team is a dynamic force driving the company's success.

With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide.

Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.


What we're looking for

  • Experience in Channel Management with Unified Communications & Customer Experience technologies
  • Proven success in recruiting, enabling and managing national and global partners and service providers
  • Experience in managing enterprise sales opportunities with and through partners
  • Able to execute effective partner plans designed to deliver mindshare with partner sales & presales and growth of SaaS revenue.
  • Demonstrate excellent communication and presentations skills with the ability to engage with clevel stakeholders
  • Communicate regularly and effectively with Channel Leadership & Operations.
  • Provide accurate and timely forecasts and maintaining accurate records in all internal CRM and reporting tools.
  • Be detailoriented, organised, ethical, responsible, selfmotivated.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together.

We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind.

Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.


Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success.

To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.