Scheduler and Administration Officer

1 week ago


Gold Coast, Queensland, Australia Right at Home Full time

Description:

Right at Home Gold Coast Northern Rivers has an exciting new opportunity available for an experienced Scheduler / Administrator, to join our growing team of schedulers

The addition of a new scheduler will be key to maintaining our wonderful reputation within the community.

The main responsibilities for this role would be primarily scheduling, however there would be a focus on general administration as well as outstanding customer service.

Day-to-day duties can include but are not limited to:

  • Scheduling of services by allocating Personal Care Workers
  • Deal with adhock schedule changes daytoday
  • Work closely with the care coordinators to review and improve the longterm care schedule of each client
  • Assist in the office with general office administration duties
  • Answering of incoming calls and directing the inquiries to the relevant person
  • Support with marketing activities and client acquisition
  • Communicate with clients and carers about any changes to their rosters.


Right at home provides a range of care services to our clients that are tailored to our clients' unique needs.

We aim to assist people living independently at home while being advocates for person-centred care. We support our staff with an inclusive and diverse work environment and by encouraging learning.

Operating 24/7, 365 days a year, we strive to be a leading example through our exceptional communication and customer service.

Why should you work for us?

  • Entry level Salary is based upon experience is negotiable.
  • 10.5% Superannuation
  • Uniform is provided
  • Phone and Laptop Provided
  • Celebratory Companywide Events Per Year and plenty of smaller office staff functions
  • Flexible Working Arrangements
  • Very Supportive and Friendly Team Environment that encourages learning and growth

Preferred Skills:

Preference. 1+ Years' experience in a similar administration or scheduling role - Experience within the healthcare industry will be highly regarded

Ability to work Monday to Friday

Valid Open QLD Driver's Licence

Current First Aid & CPR Certificate

Federal Police Check

High level of computer literacy

Very personable with strong organisational and multitasking skills

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