Student Support Officer

1 week ago

Melbourne, Victoria, Australia TasCollege Full time
We are currently hiring Student Support Officer to join our Melbourne Campus team and Sydney Campus team.

Key Responsibilities

  • First point of contact for students, staff, and external stakeholders, front counter responsibility
  • Assist with the organisation of student events, graduation, and orientation programs
  • Provide administrative and student support services in relation to enrolments, course advice, data entry, student record keeping, etc.
  • Actively participate in the continuous improvement of the student experience
  • Maintenance of Student records and keep records up to date
  • Participate in meetings, as and when required
  • Provide quality customer service to students
  • Other administrative support and other duties as required

You will need to demonstrate:

  • Experience in the education or customer services sector
  • Excellent oral and written communication skills
  • Excellent interpersonal skills ensuring quality service
  • Adaptable to a changing work environment and ability to work under pressure while maintaining high levels of attention to detail and accuracy
  • Excellent time management skills, ability to prioritise and a willingness to be flexible in undertaking administrative duties
  • Demonstrated computer literacy, including competencies in using Microsoft Word, Excel spreadsheets and student records software

What We Offer


We will provide extensive training and ongoing coaching to ensure your success in your role as well as opportunities to expand your career within the education and training sector.


  • If you have special skills for the education industry, are highly motivated and interested in working at TasCollege we encourage you to be in touch.

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