Student Lifecycle Officer

1 week ago

Melbourne, Victoria, Australia RMIT VN Full time

Overview:

  • Fulltime, Fixed term until 30 June 2023
  • Salary Level HEW
  • From $71,937 p.a. plus 17% Superannuation and Flexible Working Arrangements
  • Based at the Bundoora campus, but may be required to work and/or be based at other campuses of the University
About the Role


As the Student Lifecycle Officer, you will support the effective day-to-day operations of academic administration across all programs, modes and locations.

you will work across the full range of academic administration activities associated with the student lifecycle including, credit assessment, enrolment, assessment, academic progress and completions.

You will oversee the provision of timely and accurate information, advice and service to students and other clients of the STEM College.


To be successful in this position, you'll have:

  • Demonstrated experience in delivering administrative services in an educational environment.
  • Demonstrated ability to work effectively, flexibly and collaboratively with colleagues within and beyond the immediate work unit, contributing to the achievement of team goals.-
  • Proven ability to work independently and meet deadlines in a demanding environment with excellent attention to detail and a commitment to quality assurance.
  • Demonstrated organisational, interpersonal, oral and written communication skills and proven ability to liaise effectively with a wide range of management, staff and external parties on complex, sensitive and confidential issues.
  • Demonstrated ability to communicate effectively with clients and customers and commitment to delivering excellent customer service.
About the College

The STEM College Office Professional staff provide exceptional and efficient support to the College.

The Learning, Teaching and Quality teams support:

  • Quality Enhancement
  • Learning and Teaching support
The Professional shared services Group delivers service to all four School across five distinct functions:

  • Student Lifecycle
  • Planning & Operations
  • Technical Services
  • Program & Governance
  • WIL & Engagement


Relevant digital solutions - such as Workday - are used by the five teams to streamline processes and drive operational efficiencies.

The Group's end-to-end professional support ensures a consistent approach to the operational and strategic functioning of the College and adherence to University policies and procedures.


The STEM College Office professional staff are instrumental in providing students with a transformative and enriched learning experience, and in supporting our research and engagement administration activities.

Centralised in the STEM College Office, at our City and Bundoora campuses, professional staff members have opportunities to cross-skill, engage in professional development and develop their own career paths.

To Apply

If you feel like this role is right for you, please submit your CV for this position and a cover letter (the cover letter should be limited to two pages) telling us:

  • Why you believe you would be a good fit for the role?
  • How you applied continuous improvement to processes and practices in a recent role?
  • How you go about successfully engaging with key stakeholders?


 Position DescriptionStudent Lifecycle Officer
Applications Close:
8 Jan pm

  • RMIT is an equal opportunity employer committed to_
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  • We are a Circle Back Initiative Employer we commit to respond to every applicant._

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