Technical Specialist

6 days ago


Melbourne, Victoria, Australia Administrative Appeals Tribunal Full time
Technical Specialist (M365 & Teams Voice)

The Administrative Appeals Tribunal (AAT) is currently seeking applications for a Technical Specialist (M365 & Teams Voice), to join the Enterprise Technology Group (ETG) .

This position can be located in Adelaide, Brisbane, Canberra, Hobart, Melbourne, Sydney or Perth and will be on an ongoing basis.

Remuneration: The annual salary for the position is EL1 $113,357 to $133,423 p.a., plus a generous employer superannuation contribution of 15.4%. Some out of hours work may be required for which overtime is payable.

About the opportunity:

We are seeking an experienced M365 Engineer who has an in depth understanding of the Microsoft Suite including Exchange and Teams, and their application across an Enterprise. You will need to build a strong M365 Engineering culture by developing best practices for the organisation. Your role will also include the proactive management and addressing of application security and integrity vulnerabilities.

ETG's Technical Specialist role provides technical expertise to support the successful implementation and delivery of systems underpinning the AAT's Information and Communication Technologies (ICT) strategy and operations. The role will also support improvements to operational practices.

The Technical Specialist will provide authoritative advice and guidance to ETG Directors, and the project, development and operations teams. The role also requires you to identify opportunities and risks with the current and planned systems, deliver well-reasoned, structured and definitive actions and provide insights into innovation and performance from technical products to achieve high quality service delivery.

About you:

To be successful you will:

  • Have specialist knowledge that includes the Microsoft server stack and/or a deep knowledge of Microsoft 365 and Exchange online.
  • Have previous involvement in the evaluation of new system software and the production of a written report on the outcome of that evaluation. You will also be responsible for the provisioning and testing of new versions of system software.
  • Be experienced in technical leadership to optimise the performance of Microsoft on-premises, Azure, Citrix and VMware IT infrastructure.
  • Have demonstrated capability in investigating and managing the adoption of tools, techniques, and processes (including automation) for the management of Microsoft 365, Teams and Exchange Online.
  • Have demonstrated capability in investing and managing the adoption of tools, techniques and processes (including automation) for the management of Microsoft 365, Teams and Exchange Online.
  • Have proven experience at providing effective team leadership, including information flow to and from the stakeholders during project work.
  • Keep up to date on Microsoft Teams and M365 releases and be able to make suggestions on releases and the effect they will have to the Directors

Mandatory:

  • Must have or be able to obtain and maintain a Baseline Security Clearance.
  • Academic qualification (degree, postgraduate) in technology and/or aligned qualifications
  • Vocational certification in modern technologies (e.g., cloud, software, platforms)
  • Vocational certification in modern design and governance frameworks (e.g., ITIL, COBIT)

Position Eligibility Requirements:

The AAT requires Australian Citizenship as a condition of engagement.

All employees are required to undertake an Australian Federal Police Check and health assessment.

More information about this position, the scope of the role, duties and required capabilities and experience, is contained within the Position Description for this role, available from the Working at the AAT page of our website,

About the AAT:

The Administrative Appeals Tribunal (AAT) plays a crucial role in the Australian legal landscape, providing a process for individuals and organisations to seek an independent review of decisions made under a wide range of Commonwealth laws.

Please note that the AAT will be transitioning to a new merits review body in 2024 to be called the Administrative Review Tribunal. Information about the reform can be found here .

What we offer:

  • Flexible working options
  • Competitive salary including generous superannuation employer contribution of 15.4%
  • Salary packaging options
  • Supportive career development opportunities, including secondments and acting opportunities.
  • Holistic health and wellbeing support including free annual influenza vaccinations and free eye tests.
  • Annual Christmas closedown – no leave deduction
  • Employee Assistance Program for you and your family
  • Positive and inclusive culture

Should you wish to discuss this position, please contact:

Title: Director Development and Operations

To be considered, all applications must be submitted online via the AAT website by clicking Apply and following the instructions on the online application.

Applications close: 11:00 pm (AEST) on Tuesday, 25 June 2024

Your application must address the required capabilities and experience in the sections requested below. These statements should be clear, concise, relevant and be no longer than 1 page in total. Please note that applicants who do not address the required capabilities and experience will not progress to shortlisting.

Required capabilities and experience

IT Infrastructure ITOP and System Software SYSP Questions

  • Please tell us how you meet the capabilities and experience of the System Software (SYSP) criteria in the position description
  • Please tell us how you meet the capabilities and experience of the IT Infrastructure (ITOP) in the position description
  • Please provide detail on your capabilities and experience with Microsoft M365, InTune and Teams Voice.

Your Resume/CV should not exceed 4 pages in total.

Please note a merit pool may be created to fill future like vacancies. Suitable candidates on this merit list/pool may be contacted in relation to identical or similar ongoing roles in the AAT, or the broader APS, within 18 months from the original advertised date in gazettal.

The Administrative Appeals Tribunal is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We encourage and welcome applications from people with disability, Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, all genders, LGBTQI+ community and mature age people. If you have any support or access requirements, we encourage you to advise us if invited to interview.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit:

The Administrative Appeals Tribunal (AAT) conducts independent merits review of administrative decisions made under Commonwealth laws. We review decisions made by Australian Government ministers, departments and agencies and, in limited circumstances, decisions made by state government and non-government bodies. We also review decisions made under Norfolk Island laws.

The AAT was established by the Administrative Appeals Tribunal Act 1975 and commenced operations on 1 July 1976.

On 1 July 2015 the Migration Review Tribunal, Refugee Review Tribunal and Social Security Appeals Tribunal were merged with the AAT.

The AAT falls within the portfolio of the Attorney-General. Selected media releases and announcements about the AAT by the Attorney-General are available.

Source: This is an extract from the company's own website.

The Administrative Appeals Tribunal (AAT) conducts independent merits review of administrative decisions made under Commonwealth laws. We review decisions made by Australian Government ministers, departments and agencies and, in limited circumstances, decisions made by state government and non-government bodies. We also review decisions made under Norfolk Island laws.

The AAT was established by the Administrative Appeals Tribunal Act 1975 and commenced operations on 1 July 1976.

On 1 July 2015 the Migration Review Tribunal, Refugee Review Tribunal and Social Security Appeals Tribunal were merged with the AAT.

The AAT falls within the portfolio of the Attorney-General. Selected media releases and announcements about the AAT by the Attorney-General are available.

Source: This is an extract from the company's own website.

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