senior technical specialist
1 week ago
07th June, 2024
Join a growing claims agent as a Senior Technical Specialist building capability across front-end claims operations
- Full-time permanent role offering 9-day fortnight
- Salary up to $130,000 package based on experience
- Flexible working: with 1-2 days in the Melbourne CBD office and 3-4 days working from home
Reporting to the Legal Manager in your role as a Senior Technical Specialist, you will provide up-to-date technical guidance, primarily focusing on uplifting claims strategies and building capability to Technical Specialists through coaching and mentoring across the front-end claims team. In this role, you will enjoy being part of a growing team and impacting the business operations by reviewing workers compensation entitlements.
This is a permanent full-time role with the opportunity for a 9-day fortnight with the client based in Melbourne CBD, offering flexible working arrangements with 1-2 days in the office and 3-4 days working from home.
The role:
- Providing technical support to claims teams about the claims management process in line with Victorian workers compensation law and WorkSafe Victoria guidelines
- Develop and implement effective strategies to improve claims management strategies
- Reporting on entitlement review activity alongside the Legal Manager with a focus on forensic reviews
- Assisting with organisational compliance with legal, governance and WorkSafe Victoria agent requirements
About you:
- Extensive experience in Victorian workers compensation scheme
- Strong written and verbal communication skills
- Experience in managing relationships and competing stakeholder priorities
- Exceptional problem-solving, strategic thinking skills and analytical skills
- Experience in coaching and supporting others
Benefits
- Full-time permanent role offering 9-day fortnight working arrangements
- Salary (experience dependent): up to $130,000 package
- Flexible working arrangements with working 1-2 days in the office
- Flexible start and finish times
We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles.
Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail please get in touch with Hani Kumar at or
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