Receptionist / Office Administrator

1 week ago

Melbourne, Victoria, Australia Clemenger Group Full time
Quantum Market Research is on the lookout for an experienced and highly organised Office Administrator/Receptionist to support the business.

This is a full-time role for a fixed term (through to end of March 2024) and is an in-office role, 5 days per week.

The Role...

This role is considered the 'face' of these businesses and is responsible for ensuring our clients are offered the best possible experience whether that's virtual or in person.

The role requires a person that has a 'can-do' attitude and who can undertake their daily tasks in an efficient and positive manner.

A key component of the role is to drive social events and find ways to bring the four companies together through lunches, afternoon teas, charity fundraising events and the like.

Connectivity is a priority and something we will be focussing on this year.

Key Responsibilities...
Reception - 40%

  • Manage incoming main business line calls for GRACosway, Hall and Partners, Quantum Market Research and Porter Novelli.
  • Manage the shared kitchen space, looking after the coffee machine, keeping the kitchen tidy and well stocked, running the dishwasher through a cycle.
Business and client support - 60%

  • Provide office support to all four companies including but not limited to travel bookings, couriers, stationery management and management of all shared meeting rooms. Be the main contact for building management in dealing with tenancy queries.
  • Provide direct support to the Quantum Market Research and Hall & Partners teams, working across adhoc requests from the leadership team, onboarding of new employees, being on the social committee and organising social events, assisting with internal project rollouts.
Skills & Experience...

  • The ability to prioritise work according to requirements.
  • Ability to manage incoming phone calls and ensuring they are dealt with efficiently and professionally.
  • Strong initiative and the ability to drive improvements in processes and procedures.
  • A pleasant and professional manner in dealing with all stakeholders.
  • Excellent communication skills, both written and verbal.
  • The ability to display a positive attitude that sees you enjoy your work and take ownership of the role.
  • Experience working in a collaborative environment.
  • Minimum one year's experience in a similar or equivalent role.
  • Intermediate MS Office skills (Excel, Word, PowerPoint)
Who we are...

Quantum, a Market Research agency with a finger firmly on the pulse of ever-changing attitudes, behaviours and cultural trends across Australia.

Founded in 1969 and based in South Yarra, Melbourne, Australia, we have a diverse portfolio of industries, businesses and government clients.

We pride ourselves in knowing how Australians think, but that is only a part of who we are.
We know international markets, finance industries, charities, government, big business, small business. We know more than just the what, but also the why.

Please note:
All applicants must have valid Australian working rights.
Clemenger Group is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage Aboriginal, Torres Strait Islander and people of all backgrounds to apply.

At Clemenger Group we employ flexible work practices where appropriate, support charities including Peter MacCallum, and undertake a range of environmental initiatives across our businesses.

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