State Manager QLD
1 week ago
About us
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes.
As part of the broader Home Buying team, the Third Party Banking team drives business and financial outcomes through the Broker channel to enable and execute on strategic business goals.
About the opportunity
Reporting to the General Manager, the State Manager QLD is responsible for supporting the Third Party Channel in achieving business imperatives through delivery of effective leadership, building deep industry relationships and continually improving operational processes.
Fundamental to achieving success is the ability to generate, develop and manage relationships, as well as effectively executing strategies aligned to the Third Party Channel
To be successful in this role you will be delivery focused, take pride in understanding broker needs, and be dedicated to delivering an exceptional level of broker partnering.
More specifically, you will:
- Provide leadership to a diverse team of Relationship Managers and support team members
- Develop and maintain effective relationships with the view to increase CommBank's overall reputation and market share in the broker community
- Develop and maintain strategic broker networks, and develop strategies for both acquisition and retention
- Lead and shape the Third Party Banking QLD strategy, including implementation of channel strategies and managing the broker revenue stream
- Provide overall change leadership for strategic, organisational, process and policy changes
About you
- Demonstrated leadership skills from within a sales, relationship or portfolio management environment
- Excellent industry knowledge of both local and national housing and mortgage broker markets, and prior experience in and knowledge of mortgage/lending products and services
- Proven change leadership skills with the ability to implement strategic business plans and solutions
- Engaging presentation skills, including to larger audiences
- Well-developed stakeholder engagement, negotiation and influencing skill
- Relevant tertiary qualifications (highly regarded)
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 18/06/2024
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