Clinical Sales Specialist

2 weeks ago

City of Monash, Australia Wellspect HealthCare Full time

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Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

  • Position Overview

This role is part of a regional sales team. Other sales roles in the team could include SureSmile Specialist, Equipment Specialist and Implantology Specialist. This role promotes and sells Dentsply Sirona consumable products within a specific, geographical territory, increasing market share and penetration, whilst maintaining favourable client relations.

  • Primary Objectives

Through sales activity, and product and client knowledge, deliver/exceed sales and growth targets for assigned territory in accordance with the regional sales plan and national product strategies.

  • Specific Accountabilities

Planning

  • Develop, manage and implement the annual Territory Sales plan, to ensure achievement of agreed sales targets and broader total business objectives.
  • Undertake ongoing strategic market analysis to ensure responsiveness to changes, market trends and competitor activities.
  • Support the Sales Manager in the development of long-term Strategic Plans.
  • Build relationships with both external and internal clients to capitalise on all business and opportunities.
  • Identify key decision makers and opinion leaders and work with your colleagues to ensure development of strong business relationships.
  • Understand and communicate the needs and expectations of the client to internal stake holders to ensure that we meet and exceed client expectations.
  • Act as the direct client contact to address and resolve client concerns in conjunction with relevant company associates.
  • Work with the Sales Manager to develop and execute a regional Clinical Education plan – maximising use of self, external KOL's or company technical demonstrators.

Reporting & Analysis

  • Measure success of sales strategies and activities conducted within the territory and modify where necessary to optimise mutual client and company outcomes.
  • Record all sales activities within relevant CRM software on a daily basis
  • Undertake monthly analysis of sales and implement action to ensure achievement within agreed parameters.
  • Ensure sales analysis and segment performance is reviewed on a monthly basis for provision of portfolio monthly report.
  • Establishes systems and processed to enable efficient handling of functional work load and activities.

Knowledge

  • Ensure ongoing currency of functional and technical knowledge via self-directed learning and proactive involvement in training and personal research
  • Ensure ongoing currency of systems and procedures via self-directed learning and proactive involvement in training as required

Teamwork

  • Work as part of a team, providing back up and support and sharing responsibility for completion of tasks as required.
  • Work closely with the Sales Manager and other team members to identify and leverage opportunities to expand Dentsply Sirona business and drive related objectives.
  • Proactively identify and report safety and health risks to ensure continuous improvement of occupational health and safety practices
  • Wear all personal protective equipment as required
  • Maintain awareness and understanding of internal safety procedures and adhere to these at all times
  • Proactively report and manage safety issues
  • Reviewing policies and procedures and making recommendations as required
  • Approval as per Finance authority matrix
  • Relationships
  • Product Managers
  • Customer Support Administrators
  • Clients
  • Experience and Qualifications
  • Demonstrated experience in a similar role
  • Knowledge of the dental / healthcare markets (desirable)
  • Skills
  • Solid understanding of the Sales Process
  • High levels of personal drive and motivation
  • Maturity of judgement and discretion
  • Capacity to operate independently
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a demonstrable ability to work within a changing environment
  • Ability to priorities conflicting workloads and multitask
  • Leads by example and acts as a role model to the broader team, consistently demonstrating Company Values and standards and striving for continuous personal and professional development
  • Intermediate to Advance level computer skills with proficiency in MS Office Suite, Excel, Word, Powerpoint

Dentsply Sirona is an EEO employer committed to fairness, diversity and respect. As such, Dentsply Sirona will respond to requests for Reasonable Adjustments from applicants with disabilities.

We encourage applications from all members of the community, including people from indigenous and culturally diverse backgrounds. All successful applicants must be eligible to work in Australia and New Zealand.

We look forward to receiving your application.

Please note Dentsply Sirona operates a direct sourcing model so please no agency introductions.

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